Job Description
Are you passionate about shaping digital experiences that genuinely improve customer outcomes? We’re looking for a Product Owner to join our Workplace Savings team for a 12 month period. You’ll play a key role in enhancing customer‑facing digital tools that help people make confident, informed financial decisions.
This is a great opportunity for someone who enjoys collaborating, problem‑solving and driving meaningful change.
What you’ll be doing:
- Defining and owning the product vision and backlog to align with strategic priorities
- Shaping and delivering customer‑centric digital journeys that support better decision‑making
- Partnering with technology, digital, insights and marketing teams to enable data‑driven solutions
- Establishing and tracking KPIs to assess the performance and commercial impact of digital features
- Leading agile ceremonies and ensuring user stories and sprint goals are clearly understood
- Managing smooth transitions from delivery to BAU teams and supporting continuous optimisation
- Building strong stakeholder relationships and identifying opportunities through insight and research
- Ensuring all communications and journeys support good customer outcomes under Consumer Duty
Who we’re looking for:
- Experience working as a Product Owner or within an agile delivery team
- Strong understanding of digital journey design and multi‑channel customer experiences
- Ability to collaborate across functions and influence effectively in a matrix environment
- Knowledge of UX principles and how to use customer insight to inform design
- Commercial awareness with experience building business cases and articulating value
- Familiarity with marketing automation platforms, CDPs or CRM integrations
- Excellent communication and stakeholder engagement skills
- Knowledge of financial services or workplace savings products (desirable, not essential)
Benefits
- The opportunity to participate in our annual, performance‑related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Healthcare Plan (permanent employees only)
- At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
- There are the many discounts we offer – both for our own products and at a range of high street stores and online
- We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience
