Senior Legal Transformation Manager in Birmingham

We are looking to recruit a senior operations, innovation and transformation professional, with a background in legal practice, to join our award-winning FutureLaw team. This is a unique opportunity to take a leading role in transforming how legal services are conceived, delivered and experienced, both within TLT and for our clients. This is a full-time, permanent opportunity based in our Bristol, Birmingham, Manchester or London offices, offering a flexible hybrid working model.

Your Role

This is a senior, dual‑facing role that combines internal business partnering with hands‑on client legal operations delivery. The role plays a leading part in transforming how legal services are conceived, designed and delivered, using innovation, technology and new operating models to create measurable value for both the firm and its clients. Embedded alongside a practice group as a trusted advisor, the role brings deep insight from client-facing work to inform internal innovation. At the same time, it works directly with client legal teams to modernise legal operations, drawing on solutions that have been developed and proven within a leading law firm environment. The role is central to positioning TLT as a market leader in legal innovation and creating a virtuous cycle between internal capability-building and client transformation.

As a Senior Legal Transformation Manager, you will:

• Drive innovation within practice groups by identifying challenges and opportunities in legal service delivery and designing effective solutions.
• Lead the adoption and embedding of generative AI and intelligent technology across legal teams and client work.
• Design, deliver and scale new client‑facing products, services and operating models that improve efficiency, quality and value.
• Optimise legal workflows by disaggregating work and enabling alternative delivery models, increasing capacity and effectiveness.
• Deliver end‑to‑end innovation initiatives, including requirements gathering, programme management, ROI assessment and post‑implementation review.
• Act as a trusted advisor to client legal departments, leading legal operations and transformation engagements and building long‑term relationships.
• Enhance TLT’s market profile through thought leadership, client engagement and advocacy for FutureLaw capabilities.

Your Skills and Experience

Our employees are curious and creative, who embrace our values of challenging convention, going beyond expectation and working side‑by‑side with clients and colleagues. You will be able to demonstrate a similar collaborative, flexible and driven ethos and will have accumulated the following experience and skills:

• A minimum of 4 years' experience in legal operations, innovation or transformation roles, within a law firm or legal department, delivering complex initiatives end to end.
• Prior legal practice experience and strong understanding of the legal market and service delivery challenges, ideally gained as a qualified lawyer.
• An advanced understanding of generative AI and legal technology, including legal AI tools, document automation and innovation platforms.
• Strong stakeholder engagement, analytical and problem‑solving skills, with the ability to influence at all levels.
• A commercial and delivery focus, including ROI modelling, programme management and value realisation.

Our Benefits

We value our employees highly and we want you to feel valued. You’ll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance. At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people. TLT is committed to creating a diverse and inclusive working environment and encourages applications from all suitably qualified people, regardless of any of the characteristics protected by the laws in the locations in which we operate. We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on HR-Recruitment@TLTsolicitors.com.