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For Companies At a Glance
- Tasks: Support daily operations, assist legal teams, and manage front-of-house responsibilities.
- Company: Reputable law firm with a collaborative and dynamic work culture.
- Benefits: Gain hands-on experience in a fast-paced environment with growth opportunities.
- Why this job: Make a real impact while developing essential skills in a professional setting.
- Qualifications: Strong communication skills and experience in customer-focused roles are essential.
- Other info: Join a supportive team and contribute to excellent client service.
The predicted salary is between 30000 - 42000 £ per year.
Our client is a well-established law firm and on their behalf we are seeking a Central Operations Assistant to support the smooth day-to-day running of its operations. This varied and hands-on role includes front-of-house, administrative, logistical, and organisational responsibilities, working closely with the wider operations and legal teams across multiple offices. The Central Operations Assistant plays an important role in ensuring that business operations run efficiently and that legal teams have the support needed to deliver an excellent standard of client service. This is an opportunity to contribute meaningfully within a fast-paced and collaborative working environment.
Key Responsibilities
- Administrative Support
- Acting as the first point of response for day-to-day IT, facilities, and general office support
- Providing immediate problem-solving support for office facilities (e.g. phones, photocopiers, and general equipment)
- Supporting onboarding processes and assisting with new starter inductions
- Providing front-of-house and reception cover when required
- Assisting legal teams with invoicing, client matters, diary management, and file administration
- Supporting the New Enquiries team with data entry, file opening, and capturing marketing permissions
- Offering support to other Operations team members as needed
- Handling client telephone calls, correspondence, dictation, scanning, printing, filing, and general administration tasks
- Contributing to audits, compliance checks, and wider operational procedures
- Liaising with IT support, suppliers, and external contractors
- Acting as a point of contact for building maintenance and facilities issues
- Assisting with the preparation and setup of internal events and conferences
- Supporting Health and Safety procedures in collaboration with the Operations Manager
- Working in line with confidentiality and GDPR requirements at all times
- Undertaking additional duties as directed by the Operations Manager
- Promoting and demonstrating the firm’s core values in all aspects of work
Person Specification
Essential Criteria
- Friendly and approachable with confident communication skills
- Experience working within a client-facing and/or customer-focused environment
- Proven administrative and/or secretarial experience, including use of IT systems such as Outlook, Word, and Excel
- Organised, detail-oriented, and proactive with strong communication skills
- Able to prioritise workload effectively and remain flexible
- A supportive and adaptable team player
- IT skills appropriate to the role (including Outlook, Microsoft Office, and Teams)
- Familiarity with administrative systems and an understanding of the importance of client service within a service-based environment
Desirable Criteria
- Level 2 qualification (or equivalent), including Maths and English
- Previous experience within a law firm or professional services environment
- Knowledge of legal terminology or legal processes
- Ability to adapt quickly to new technology
- Experience handling sensitive information
- Previous experience of problem solving, decision-making, and identifying process improvements
Please get in touch if you would like more information about this role or send your CV via the form below in complete confidence and we will get back to you. If you would prefer to talk to us in the first instance, please get in touch.
Central Operations Assistant in Sherborne employer: Legal Southwest
Contact Detail:
Legal Southwest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Central Operations Assistant in Sherborne
✨Tip Number 1
Get to know the company! Research the law firm and its culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for common interview questions. Think about how your skills match the role of Central Operations Assistant. Practising your answers will boost your confidence and help you shine during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds!
We think you need these skills to ace Central Operations Assistant in Sherborne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your administrative support experience and any client-facing roles you've had. We want to see how you can contribute to our operations!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Central Operations Assistant role and how your background makes you a great fit. Keep it friendly and professional, just like us!
Show Off Your IT Skills: Since this role involves using various IT systems, make sure to mention your proficiency with Outlook, Word, and Excel. If you've got experience with Teams or any other relevant software, don’t forget to include that too!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Legal Southwest
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Central Operations Assistant. Familiarise yourself with the key tasks mentioned in the job description, like administrative support and facilities management. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with clients and team members, practice articulating your thoughts clearly. Think of examples from your past experiences where you effectively communicated or resolved issues. This will showcase your friendly and approachable nature, which is essential for the position.
✨Be Ready to Problem-Solve
Prepare for situational questions that test your problem-solving abilities. Think about times when you had to troubleshoot IT issues or manage conflicting priorities. Being able to share specific examples will highlight your proactive approach and adaptability, which are crucial for this fast-paced environment.
✨Demonstrate Your Organisational Skills
The role requires strong organisational skills, so be ready to discuss how you manage your workload and prioritise tasks. You might want to bring up any tools or methods you use to stay organised, especially if they relate to the IT systems mentioned in the job description, like Outlook or Excel.
