At a Glance
- Tasks: Be the friendly face of a law firm, welcoming clients and providing essential admin support.
- Company: Join a well-respected law firm in Truro known for its supportive culture.
- Benefits: Full-time role with potential for reduced hours, offering stability and a great team environment.
- Other info: Enjoy a dynamic office atmosphere with opportunities for growth and learning.
- Why this job: Make a real difference in client care while developing your professional skills.
- Qualifications: Strong customer service and admin skills; legal experience is a plus but not essential.
The predicted salary is between 24000 - 30000 € per year.
An excellent opportunity has arisen for a Receptionist / Legal Assistant to join a well-established and highly regarded law firm in Truro. This firm is known for its friendly and supportive working environment together with its strong reputation for providing excellent client care across Cornwall. The successful candidate will become an integral part of a close-knit team where professionalism, teamwork and client service are highly valued.
This is a varied and highly client-facing role, ideally suited to somebody with strong customer service and administrative experience who enjoys working within a professional office environment. Acting as the first point of contact for clients, you will play a key role in ensuring visitors and callers receive a welcoming and efficient service whilst also providing administrative support to fee earners across the practice.
Key responsibilities will include:
- Meeting and greeting clients and visitors
- Managing the reception area and maintaining a professional first impression
- Handling incoming telephone calls and taking detailed messages
- Providing a high standard of client care both in person and over the phone
- Sorting and distributing incoming post and preparing outgoing post
- Filing, scanning and general office administration
- Opening and closing client files and maintaining accurate records
- Monitoring and replenishing office supplies
- Supporting fee earners with general administrative duties
The successful candidate will be organised, personable and professional, with excellent communication skills and strong attention to detail. Previous experience within a legal or professional services environment would be advantageous, although candidates with strong customer service and administrative backgrounds will also be considered.
This is a full-time, office-based role working Monday to Friday, 9:00am – 5:00pm, although reduced hours may be considered for the right individual. This is an excellent opportunity to join a respected local firm offering a supportive team culture and long-term stability within a professional and welcoming environment.
Receptionist / Legal Assistant in Cornwall employer: Legal Southwest
Join a well-established law firm in Truro that prides itself on its friendly and supportive work culture, where professionalism and teamwork are at the forefront. As a Receptionist / Legal Assistant, you will benefit from a close-knit team environment, opportunities for personal growth, and the chance to make a meaningful impact on client care in Cornwall. With a commitment to employee well-being and a focus on long-term stability, this role offers a rewarding career path in a professional setting.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Legal Assistant in Cornwall
✨Tip Number 1
Get to know the firm before your interview! Research their values, recent cases, and team culture. This will help you tailor your responses and show that you're genuinely interested in being part of their close-knit team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about client care, think of examples from your past experiences where you went above and beyond for a client. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, especially in a professional environment like a law firm. Make sure you look polished and presentable when you walk through that door.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist / Legal Assistant in Cornwall
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in a client-facing role like this.
Tailor Your CV:Make sure to tailor your CV to highlight your customer service and administrative experience. We’re looking for someone who understands the importance of professionalism and teamwork, so emphasise those skills!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured information that’s easy to read. Avoid jargon and focus on what makes you a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Legal Southwest
✨Know the Firm Inside Out
Before your interview, take some time to research the law firm thoroughly. Understand their values, the types of cases they handle, and their reputation in the community. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Receptionist / Legal Assistant, you'll be the first point of contact for clients. Prepare examples from your past experiences where you've provided excellent customer service. Highlight how you handled difficult situations or went above and beyond to ensure client satisfaction.
✨Practice Professional Communication
Since this role involves a lot of communication, practice articulating your thoughts clearly and professionally. You might want to rehearse common interview questions with a friend or family member, focusing on maintaining a friendly yet professional tone throughout.
✨Prepare for Administrative Scenarios
Expect questions related to administrative tasks, such as managing schedules or handling incoming calls. Think of specific instances where you've successfully managed similar responsibilities. Being able to demonstrate your organisational skills and attention to detail will set you apart.
