At a Glance
- Tasks: Create and enhance online customer experiences across B2B websites.
- Company: Join Legal & General, a leading UK financial services group.
- Benefits: Enjoy competitive salary, healthcare, flexible working, and generous holiday.
- Other info: Collaborative culture with opportunities for career growth and development.
- Why this job: Make a real impact on customer journeys in a dynamic environment.
- Qualifications: Strong writing skills, CMS experience, and knowledge of SEO and UX.
The predicted salary is between 40500 - 49500 £ per year.
- Website Experience Manager - 12 month FTC
- Full-time
- Permanent or Fixed Term Contract: Fixed Term Contract
- L&G Business Unit: Legal & General Retail
- L&G sub Business Unit: CUSTOMER, STRATEGY & MKTG
- Primary Location: Cardiff, Four Central Square
- Job Family: Marketing
Legal & General (L&G) is a leading UK financial services group and major global investor.
We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.
We are one of the world’s largest asset managers and provide powerful asset origination capabilities.
These underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.
L&G Retail supports the savings, protection, and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.
Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages, and financial advice on our range of lending products.
We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected.
We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team.
Our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance, and wealth areas.
Joining us means helping create brighter financial futures for all our customers.
We’re recruiting for a Website Experience Manager to join us on a 12-month FTC.
You will develop and deliver an outstanding online customer experience across our B2B websites, supporting the varying commercial needs of our business and ensuring good customer outcomes.
What you'll be doing
- Building and updating digital content using Episerver CMS following brand guidelines to support appropriate commercial targets
- Developing verbal and written briefs from Marketing and PR colleagues into appropriate content to support their activities and objectives
- Proactively working with the Marketing and Optimisation teams to deliver great website journeys, content, and experiences
- Writing, producing, and updating relevant digital marketing material, content pages, and optimising the site
- Ensuring that appropriate tracking is in place on any content created
- Developing, monitoring, and reporting on content engagement and success metrics, feeding results into marketing strategy and the formulation of campaigns
- Ensuring that all content created adheres to our relevant policies and procedures and is within our risk ‘appetite’.
- Manage it through our strict compliance and approvals workflow
- Contributing to a collaborative and inclusive workplace culture
Who we're looking for
- Strategic and creative thinker with excellent attention to detail, strong written English skills, and the ability to spot spelling and punctuation errors
- SEO, UX, and journey optimisation knowledge and application of best practices
- Basic Photoshop skills for resizing images
- Good working knowledge of Microsoft Office
- Ability to manage multiple tasks and projects to tight timescales while keeping stakeholders updated
- Knowledge of standards, legislation, usability, and research techniques related to web content
- Able to adapt to and work with change in a fast-growing division and marketing function
- Significant hands-on experience using a CMS to build webpages; Episerver experience is advantageous
- Experience with analytics packages, especially Adobe Analytics, is helpful
- Previous relevant experience working in Financial Services
- Experience working with agile processes and delivery
- Good knowledge of campaign planning, management, evaluation, and working with brand guidelines
Benefits
- Opportunity to participate in annual performance-related bonus and share schemes
- Life assurance
- Healthcare Plan (permanent employees only)
- At least 25 days holiday, plus public holidays, increasing after 2 years’ service; options to buy and sell holiday
- Competitive family leave
- Electric car scheme through salary sacrifice (permanent employees only)
- Discounts on products and services
- Modern, collaborative office spaces designed for wellbeing
At L&G, we believe in generating positive returns today while helping to build a better future for all.
If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with diverse backgrounds and experiences.
Our leaders care about your future and wellbeing, and we support your career development.
We are open to flexible working arrangements, including part-time, term-time, and job shares, depending on role demands.
Don’t worry if you don’t meet every criterion; consider what you excel at and what you can bring to our purpose.
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Website Experience Manager - 12 month FTC employer: Legal & General
Legal & General (L&G) is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within the financial services sector. As the Head of Public Markets Tax & Strategy, you will benefit from extensive professional development opportunities, a supportive team environment, and the chance to influence strategic decisions in one of the UK's leading asset management firms, all while being based in a vibrant location that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Website Experience Manager - 12 month FTC
✨Dive into Local Events
Get involved with local marketing and communications events! These are great places to meet people from the industry, learn about temporary roles, and even uncover hidden job leads. Check out local networking events or marketing conferences that might be happening in your area.
✨Show Off Your Work
Create a standout digital portfolio showcasing your previous campaigns, writing samples, or projects. Share this on social media and professional groups relevant to marketing-communications. This public visibility can often attract interest from potential employers, especially for those temporary gigs!
✨Utilise Online Job Boards
Focus on job boards specific to marketing and communications. Sites like MarketingJobs.com or even LinkedIn can have temp roles that aren’t always advertised on the usual job sites. Keep your eyes peeled and apply through our website—temp roles can come up unexpectedly, and you want to be first in line!
✨Tap into Your Uni's Resources
If you're still at university, don't forget to lean on your career services for temporary marketing roles. They often have connections to firms looking for interns or temporary staff who can jump in at short notice. Plus, networking with your professors can lead to some valuable opportunities—always worth a chat!
We think you need these skills to ace Website Experience Manager - 12 month FTC
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at Legal & General from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at Legal & General specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at Legal & General
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at Legal & General, your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show Legal & General you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure Legal & General that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for Legal & General, so think on your feet and don't hesitate to showcase your creativity!
