Legal & General is seeking an experienced Service Designer to shape the end-to-end onboarding experience for institutional retirement clients. This newly created role within LGIR COO aims to establish service design across the division, linking client needs with internal operations, product and technology to deliver coherent services from start to finish.
You will help build practical service-design capability, introduce meaningful measures, and support evidence-led decision making across teams.
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Service Designer - End-to-End Onboarding & Transformation employer: Legal & General
Legal & General (L&G) is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within the financial services sector. As the Head of Public Markets Tax & Strategy, you will benefit from extensive professional development opportunities, a supportive team environment, and the chance to influence strategic decisions in one of the UK's leading asset management firms, all while being based in a vibrant location that promotes work-life balance.
