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- Tasks: Assess and authorise mortgage applications while supporting customers and team members.
- Company: Join Legal & General, the UK's leading life insurer with a focus on inclusivity.
- Benefits: Enjoy competitive pay, bonuses, generous holiday, and private medical insurance.
- Why this job: Make a real impact in a fast-paced environment while helping customers secure their futures.
- Qualifications: Experience in financial services, strong communication skills, and a collaborative mindset.
- Other info: Flexible working options available to support your work-life balance.
The predicted salary is between 36000 - 60000 £ per year.
Legal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses. Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products. We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. Joining us means helping create brighter financial futures for all our customers.
Are you ready to make a meaningful impact in a fast-paced, customer-focused environment? At Legal & General Home Finance, we’re looking for an experienced Underwriter to join our team and help us deliver high-quality, compliant decisions that support our customers and business partners. We value diverse perspectives and are committed to creating an inclusive workplace where everyone can thrive.
What you’ll be doing:
- Assessing and authorising applications within mandate, escalating complex cases as needed
- Delivering high-quality technical underwriting aligned with audit and compliance standards
- Communicating effectively with customers and third parties via phone, email and letter
- Coaching and mentoring team members to build technical capability and confidence
- Attending meetings with internal teams and external partners to strengthen relationships
- Monitoring service levels and identifying areas for improvement in team performance
- Analysing underwriting data to spot trends and support decision-making
- Supporting change initiatives with a flexible and proactive approach
Qualifications:
- Previous experience in financial services or a related industry
- Minimum of GCSEs in English and Mathematics (or equivalent)
- Strong understanding of AML, TCF, and Data Protection regulations
- Excellent verbal and written communication skills with attention to detail
- Proficiency in Microsoft Office and general computer literacy
- A collaborative team player with a flexible mindset
- Confidence in handling customer interactions, including complaints
- Analytical skills to interpret data and identify actionable insights
Benefits:
- The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Private medical insurance (permanent employees only)
- At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
- There are the many discounts we offer – both for our own products and at a range of high street stores and online
- In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart
At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.
Mortgage Underwriter employer: Legal & General
Contact Detail:
Legal & General Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Underwriter
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their products and services, especially in the mortgage sector. This will help you tailor your answers and show that you're genuinely interested in joining the team.
✨Tip Number 3
Practice your communication skills! As an Underwriter, you'll need to convey complex information clearly. Role-play with a friend or use online resources to sharpen your verbal and written communication.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Legal & General and contributing to brighter financial futures.
We think you need these skills to ace Mortgage Underwriter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Mortgage Underwriter role. Highlight your financial services background and any relevant qualifications to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how you can contribute to our mission. Be genuine and let your personality shine through – we love seeing the real you!
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your written application is clear and concise. Pay attention to grammar and spelling – it shows us you care about the details!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Legal & General
✨Know Your Numbers
As a Mortgage Underwriter, you'll need to be comfortable with numbers and data. Brush up on your financial services knowledge, especially around AML, TCF, and Data Protection regulations. Being able to discuss these confidently will show that you understand the industry and can make compliant decisions.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly, both verbally and in writing. You might be asked to explain complex underwriting concepts or how you would handle customer complaints, so being concise and clear will set you apart.
✨Show Your Analytical Skills
Prepare to demonstrate your analytical skills during the interview. Think of examples where you've interpreted data to make decisions or identify trends. This could involve discussing past experiences where your analysis led to improved outcomes, which is crucial for supporting decision-making in underwriting.
✨Be a Team Player
Since the role involves coaching and mentoring team members, highlight your collaborative spirit. Share examples of how you've worked effectively in teams, supported colleagues, or contributed to a positive team environment. This will show that you're not just focused on individual success but also on helping others thrive.
