At a Glance
- Tasks: Strengthen risk oversight and governance while ensuring positive customer outcomes.
- Company: Join a forward-thinking financial services firm with a commitment to excellence.
- Benefits: Performance bonuses, generous holidays, healthcare plans, and electric car schemes.
- Other info: Dynamic role with opportunities for professional growth and a commitment to sustainability.
- Why this job: Make a real impact on customer experiences and drive continuous improvement.
- Qualifications: QCF Level 4 Diploma and strong understanding of FCA requirements.
The predicted salary is between 70000 - 90000 £ per year.
Job Description
We're looking for a Business Assurance Manager to join our Advised Sales team.
This is an exciting opportunity to play a key role in strengthening first‑line risk oversight, governance and customer outcome monitoring across the business.
You'll use insights from management information, quality assurance activity and customer data to identify emerging risks, challenge existing practices and support continuous improvement.
Working closely with a range of stakeholders, you'll help ensure the business operates within regulatory requirements while delivering fair and positive outcomes for customers.
- What you'll be doing
- Supporting effective first‑line oversight across Advised Sales through independent review, challenge and risk assessment.
- Maintaining strong knowledge of regulatory requirements and embedding appropriate standards across oversight activities.
- Reviewing and challenging business processes, controls and operating procedures to ensure alignment with regulatory and Group requirements.
- Providing governance oversight and supporting the identification, escalation and resolution of risks and regulatory issues.
- Delivering independent assurance over adherence to advice policies, conduct standards and financial crime controls.
- Collaborating with stakeholders to oversee the management of complaints, conduct risk events and customer outcome issues.
- Challenging the effectiveness of Quality Assurance and Training & Competence frameworks as key risk and control mechanisms.
- Analysing customer outcomes, adviser activity and business data to identify trends and drive continuous improvement.
- Who we're looking for
- QCF Level 4 Diploma qualification.
- Strong understanding of FCA advice requirements, complaints handling and the wider regulatory environment.
- Knowledge of risk management frameworks and governance principles within financial services.
- Understanding of retirement and wealth products and the risks associated with them.
- Experience applying regulatory requirements in a practical business environment.
- Experience operating within risk management, oversight or assurance frameworks.
- Strong communication and stakeholder management skills with the ability to influence and challenge constructively.
- Ability to identify issues, analyse information and develop compliant, commercially sound solutions.
Benefits
- Opportunity to participate in our annual, performance‑related bonus plan and valuable share schemes.
- Generous pension contribution.
- Life assurance.
- Healthcare plan (for permanent employees only).
- At least 25 days holiday, plus public holidays (26 days after 2 years’ service). Option to buy and sell holiday.
- Competitive family leave.
- Electric car scheme offering employees the option to hire a brand‑new electric car through tax‑efficient salary sacrifice (permanent employees only).
- Discounts on our own products and at a range of high‑street stores and online.
- Commitment to creating net‑zero carbon workplaces by 2030.
- #J-18808-Ljbffr
Business Assurance Manager in London employer: Legal & General
At L&G, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within our Global Financial Institutions team. With generous benefits including performance-related bonuses, a robust healthcare plan, and a commitment to sustainability, we empower our employees to thrive both personally and professionally. Join us in a supportive environment where your contributions are valued, and you can grow your career while making a positive impact in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Business Assurance Manager in London
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Legal & General looking for candidates who are engaged and informed.
We think you need these skills to ace Business Assurance Manager in London
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Legal & General. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Legal & General
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Legal & General’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
