Insurance Manager

We’re recruiting for an Insurance Manager to join our Affordable Homes team. The successful candidate will lead and manage LGAH's insurance arrangements, ensuring both the organisation and its customers are adequately protected with optimal value for money.

Key responsibilities include:

• Conducting regular reviews of policies and contract liabilities.
• Negotiating with brokers and insurers.
• Effectively managing claims.
• Day-to-day administration of LGAH’s insurance policies and related claims.
• Onboarding new properties onto relevant policies.
• Handling claims from initial notification through to settlement.
• Proactively identifying and mitigating potential insurance-related risks.

What you’ll be doing:

• Creating and executing insurance policies and risk management plans to ensure comprehensive coverage across LGAH’s property portfolio and business activities.
• Acting as the subject matter expert, advising on insurance matters and contributing to strategic projects.
• Leading insurance renewals and retenders, negotiating with brokers and insurers to secure value-for-money outcomes.
• Collaborating with brokers, liaising with L&G Group teams, and aligning corporate insurance policies.
• Incepting new properties into policies and administering end-to-end claims processes, including submissions to providers.
• Identifying, assessing, and mitigating insurance risks while contributing to LGAH’s broader risk strategy.
• Monitoring market trends, regulatory requirements, and ensuring compliance with laws, standards, and internal controls.
• Maintaining accurate records, managing premiums and systems (e.g., Brolly), leveraging technology for reporting, and building strong stakeholder relationships to support operational and strategic objectives.

Who we’re looking for:

• The ability to understand, interpret, and present property and business data for securing optimal insurance rates.
• Experience in effectively managing the insurance claims process.
• Strong investigative and attention to detail skills with the ability to identify root causes of incidents and recommend prevention measures.
• Chartered Insurance Institute membership preferred but not essential.
• Knowledge of the relevant statutory, regulatory and common law applicable to the field of real estate and the provision of regulated social and affordable housing.
• Ability to work independently to proactively identify, raise and resolve issues.
• Someone who is self‑driven, innovative and embraces change and opportunity.
• Commercially astute and able to work collaboratively with colleagues and external stakeholders.

Benefits:

• The opportunity to participate in our annual, performance‑related bonus plan and valuable share schemes.
• Generous pension contribution.
• Life assurance.
• Healthcare plan (permanent employees only).
• At least 25 days holiday, plus public holidays.
• Option to buy and sell holiday.
• Competitive family leave.
• Participation in our electric car scheme, which offers employees the option to hire a brand‑new electric car through tax‑efficient salary sacrifice (permanent employees only).
• Many discounts for our products and at a range of high street stores and online.
• Investing in net‑zero carbon workplaces by 2030 across our sustainable, modern offices in the UK.

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part‑time, term‑time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.