At a Glance
- Tasks: Ensure customer communication solutions are tested thoroughly and delivered to a high standard.
- Company: Join Legal & General, a leading UK financial services group with a focus on improving lives.
- Benefits: Enjoy competitive salary, generous holiday, healthcare plan, and performance-related bonuses.
- Other info: Flexible working options available, fostering an inclusive culture and career development.
- Why this job: Play a key role in delivering quality outcomes for customers and the business.
- Qualifications: Experience in testing, strong attention to detail, and ability to collaborate in teams.
The predicted salary is between 35000 - 45000 £ per year.
Company Description
Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.
Who we are
Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement. We’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys. We focus on helping the customers of today and tomorrow achieve better long-term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.
Job Description
We're looking for a Test Analyst to join our Transactional Member Communications team within Retail Legal & General. This is an exciting opportunity to play a key role in ensuring customer communication solutions are tested thoroughly and delivered to a high standard. You'll work alongside Business Analysts, Developers, Product Owners, Comms Managers and Test Leads, helping to make sure new functionality delivers the right outcomes for customers and the business. Whether you come from pensions, insurance, financial services or another regulated environment, we're interested in people who enjoy problem solving, have strong attention to detail and take pride in producing quality work.
What you'll be doing:
- Delivering business acceptance testing across projects and change initiatives
- Reviewing requirements and test artefacts throughout delivery lifecycles
- Producing test plans, scripts, evidence and audit documentation
- Executing test scenarios and validating outcomes against requirements
- Logging, managing and retesting defects through JIRA or similar tools
- Supporting governance, controls and testing best practice
- Collaborating with developers, analysts and product stakeholders
- Communicating testing progress, risks and recommendations
Who we're looking for:
- Experience in Business Acceptance Testing or User Acceptance Testing
- Strong attention to detail and analytical skills
- Experience working within Agile or Scrum environments
- Knowledge of JIRA or similar defect management tools
- Ability to create and maintain testing documentation
- Experience collaborating within cross-functional teams
- Exposure to pensions, insurance, financial services or another regulated industry would be beneficial
- Knowledge SQL or Customer Communications Management platforms would be advantageous
Benefits:
- The opportunity to participate in our annual, performance‑related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Healthcare Plan (permanent employees only)
- At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme, which offers employees the option to hire a brand‑new electric car through tax‑efficient salary sacrifice (permanent employees only)
- There are many discounts we offer – both for our own products and at a range of high street stores and online
- We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience
Additional Information
At L&G, we believe it’s possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part‑time, term‑time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.
Test Analyst in Hove employer: Legal & General
At L&G, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within our Global Financial Institutions team. With generous benefits including performance-related bonuses, a robust healthcare plan, and a commitment to sustainability, we empower our employees to thrive both personally and professionally. Join us in a supportive environment where your contributions are valued, and you can grow your career while making a positive impact in the financial sector.
