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For Companies At a Glance
- Tasks: Lead a diverse team to create tailored client solutions and drive innovation.
- Company: Join Legal & General, a leading UK financial services group with a global impact.
- Benefits: Enjoy competitive pay, generous holiday, healthcare, and performance bonuses.
- Why this job: Shape the future of client service delivery in a fast-paced, impactful environment.
- Qualifications: Proven leadership in investment management and excellent stakeholder management skills.
- Other info: Embrace a culture of inclusivity and professional development with flexible working options.
The predicted salary is between 72000 - 108000 £ per year.
Overview
Head of Client Solutions at Legal & General – join to apply.
We’re looking for a collaborative and forward-thinking leader to join our Asset Management team as Head of Client Solutions. This global role is key to designing and delivering bespoke service offerings for our clients, supporting the growth of our business through innovation and operational excellence. You’ll lead a high-performing team, work closely with stakeholders, and help shape the future of client service delivery. If you thrive in a fast-paced environment and are passionate about creating impactful solutions, we’d love to hear from you.
Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.
L&G Asset Management is one of Europe’s largest asset managers, providing clients and partners with complex, responsible investment solutions across public and private markets. Created by combining our investment management (LGIM) and asset origination (LGC) capabilities, our Asset Management division works with our Institutional Retirement and Retail divisions to benefit our clients and customers – which include individual savers, pension scheme members and global institutions – and deliver enhanced shareholder returns.
Joining us means becoming part of a market-leading team with capabilities across the full spectrum of asset classes, with an enduring commitment to responsible investment and creating long-term, sustainable value for our clients and partners.
Responsibilities
- Leading and empowering a diverse team to deliver tailored client solutions
- Designing and implementing non-standard onboarding and service offerings
- Managing the CODA process and overseeing client-specific operational risks
- Building strong partnerships with internal and external stakeholders
- Collaborating with teams to align responsibilities and streamline processes
- Driving engagement with the STOM programme and managing change initiatives
- Promoting a culture of risk awareness, control, and continuous improvement
- Supporting team wellbeing and professional development through inclusive leadership
Qualifications
- Proven leadership experience in investment management or a similar field
- Strong understanding of operational platforms and client service models
- Excellent communication and stakeholder management skills
- Experience delivering complex client solutions and managing risk
- Ability to lead change and drive process improvement
- A collaborative and inclusive approach to team development
- Strong commercial awareness and strategic thinking
- Commitment to treating customers fairly and upholding ethical standards
Benefits
- The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Healthcare plan (permanent employees only)
- At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
- Competitive family leave
- Electric car salary sacrifice option for permanent employees
- Discounts on products and at a range of stores
- Wellbeing-focused office spaces designed to support collaboration
Additional Information
At L&G, we believe it’s possible to generate positive returns today while helping to build a better future for all. We’re committed to a welcoming, inclusive culture with opportunities to collaborate with people of diverse backgrounds, views, and experiences. We support flexible working options where possible.
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Head of Client Solutions employer: Legal & General
Contact Detail:
Legal & General Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Client Solutions
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. We want you to walk into that interview room feeling confident and ready to show them why you’re the perfect fit for the Head of Client Solutions role.
✨Tip Number 3
Practice your pitch! You should be able to clearly articulate your experience and how it relates to the job. We recommend doing mock interviews with friends or mentors to refine your delivery and get comfortable with the questions you might face.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. We believe this small gesture can make a big difference in the hiring process.
We think you need these skills to ace Head of Client Solutions
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Client Solutions role. Highlight your leadership experience and how it aligns with our focus on bespoke client solutions. We want to see how you can bring your unique skills to our team!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples that demonstrate your ability to deliver complex client solutions and manage risks. We love seeing how you've made an impact in your previous roles.
Be Authentic: Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your professional experience. Share your passion for creating impactful solutions and how you thrive in collaborative environments.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Legal & General
✨Know Your Client Solutions
Before the interview, dive deep into understanding the bespoke service offerings that Legal & General provides. Familiarise yourself with their approach to client solutions and think about how your experience aligns with their needs. This will show that you’re not just interested in the role, but also in how you can contribute to their mission.
✨Showcase Your Leadership Style
As a Head of Client Solutions, your leadership style is crucial. Prepare examples of how you've empowered teams in the past, especially in fast-paced environments. Be ready to discuss how you promote inclusivity and support professional development within your team.
✨Master Stakeholder Management
Stakeholder management is key in this role. Think of specific instances where you've built strong partnerships, both internally and externally. Highlight your communication skills and how you’ve navigated complex relationships to deliver successful outcomes.
✨Emphasise Change Management Skills
Given the focus on driving engagement with change initiatives, prepare to discuss your experience in leading change. Share examples of how you've managed operational risks and improved processes, showcasing your strategic thinking and commercial awareness.
