At a Glance
- Tasks: Lead and modernise QA processes while collaborating with stakeholders to enhance customer outcomes.
- Company: Legal & General, a leading UK company focused on innovation and customer satisfaction.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to transforming customer operations.
- Why this job: Make a real difference in customer experiences through innovative QA strategies.
- Qualifications: Experience in quality assurance and strong leadership skills required.
The predicted salary is between 63000 - 77000 £ per year.
Legal & General, based in the UK, is seeking a Quality Assurance Manager to lead and modernise QA across Customer Operations.
The role is a hybrid position with 50% Cardiff office presence and 50% home working, guiding a QA team through change.
You will collaborate with senior stakeholders to embed a modern QA approach, use data and automation to improve outcomes, and ensure customer-focused risk controls throughout the business.
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QA Transformation Lead: Customer Outcomes & Automation in Cardiff employer: Legal & General
At L&G, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within our Global Financial Institutions team. With generous benefits including performance-related bonuses, a robust healthcare plan, and a commitment to sustainability, we empower our employees to thrive both personally and professionally. Join us in a supportive environment where your contributions are valued, and you can grow your career while making a positive impact in the financial sector.
