At a Glance
- Tasks: Shape the onboarding experience for institutional retirement clients and establish service design.
- Company: Join Legal & General, a leader in financial services with a focus on innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a dynamic team with exciting career development opportunities.
- Why this job: Make a real impact by enhancing client experiences in a transforming division.
- Qualifications: Proven service design experience and strong influencing skills.
The predicted salary is between 54000 - 66000 £ per year.
Legal & General is seeking an experienced Service Designer to shape the end-to-end onboarding experience for institutional retirement clients.
The role sits within LGIR COO and offers a chance to establish service design across a transforming division.
Initial focus on onboarding with broader opportunities to build capability, measure services, and support evidence-led decisions.
What matters is credible service-design experience, sound judgement, and influence across a complex organisation.
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End-to-End Service Designer: Institutional Onboarding in Cardiff employer: Legal & General
At L&G, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within our Global Financial Institutions team. With generous benefits including performance-related bonuses, a robust healthcare plan, and a commitment to sustainability, we empower our employees to thrive both personally and professionally. Join us in a supportive environment where your contributions are valued, and you can grow your career while making a positive impact in the financial sector.
