Pensions Consultant

Provide customers with a first-class experience during every interaction. Primarily completing administrative tasks including member detail amendments. You’ll occasionally talk to customers and clients on the phone too. We’ll train you, so you have all the knowledge and skills needed to deliver an outstanding service to our customers and clients. Make the effort to understand individual customer needs and respond with the best solution, in the appropriate timelines. Proactively share feedback and solutions on how we can improve our service, products and processes. Use our in-house systems to give our customers a positive experience whilst maintaining compliance. Steer your own development; provide a great customer experience whilst helping you get to where you want to get to in your career. Put your colleagues, customers and clients at the heart of everything we do.

Qualifications

• Previous administration experience.
• Good verbal and written communication skills.
• People who thrive in working as part of a team, building trust and respect with others, sharing best practice and ideas.
• People who are passionate about customer experience and getting things right first time.

Additional Information

When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution. If you join us, you’ll get access to some great benefits, including private medical insurance, 27 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave. You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings.

Our commitment to equal opportunities

Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation. We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve. We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow. We all work differently, and have different needs, which is why we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process. So whoever you are, wherever you are, whatever your story, we'd love to hear from you.

Application Instructions

If you’d like to be considered for this role, please submit your application through our careers website as we’re not accepting email applications.