At a Glance
- Tasks: Shape the onboarding experience for institutional retirement clients and connect client needs with operations.
- Company: Join Legal & General Group, a leader in financial services with a focus on innovation.
- Benefits: Enjoy competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a dynamic team driving meaningful change in the financial sector.
- Why this job: Make a real difference by designing services that enhance client experiences in retirement.
- Qualifications: Experience in service design and a passion for improving client journeys.
The predicted salary is between 49500 - 60500 £ per year.
Legal & General Group is seeking an experienced Service Designer to shape the end-to-end onboarding experience for institutional retirement clients.
This newly created role within LGIR COO aims to establish service design across the division and connect client needs with internal operations, product and technology to create coherent services from start to finish.
You’ll help build practical service-design capability, measure services meaningfully and support teams to make evidence-led decisions.
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Service Designer: Onboarding for Institutional Retirement in Cardiff employer: Legal & General group
Legal & General is an exceptional employer, offering a dynamic work environment that prioritises employee wellbeing and professional growth. With a strong commitment to inclusivity and sustainability, employees benefit from generous holiday allowances, performance-related bonuses, and opportunities for flexible working arrangements. Joining L&G means being part of a forward-thinking team dedicated to making impactful decisions that shape the future of financial services.
