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- Tasks: Assess and manage medical claims in a dynamic team environment.
- Company: Join Legal & General, a leader in Group Protection services.
- Benefits: Enjoy hybrid work, competitive salary, bonuses, and generous holiday.
- Why this job: Make a real impact while developing your skills in a supportive culture.
- Qualifications: Medical assessing experience and strong communication skills required.
- Other info: Flexible working options and an inclusive culture await you!
The predicted salary is between 30000 - 42000 £ per year.
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Claims Assessor – Group Protection, Hove
Client: Legal & General
Location: Hove, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: d5ab94baca0c
Job Views: 3
Posted: 25.08.2025
Expiry Date: 09.10.2025
Job Description:
Job Description
We are recruiting for Medical Claims Assessors to join us in our Group Protection department. You will work Monday-Friday on a hybrid basis in our Hove office and earn a base salary of up to £42,000, depending on experience.
What you\’ll be doing:
- You’ll provide proactive and comprehensive claims assessment and management services for a defined account portfolio, and check liability with your authority level.
- Assessing and triaging Group Protection claims, deciding what medical evidence to obtain in line with L&G’s philosophies.
- Providing a comprehensive assessment of Group Protection claims and determining liability, while meeting the expectations of our clients and stakeholders.
- Cultivating effective relationships with IFAs and Policyholders (employers), to maximize the effectiveness of our benefit management processes, including support for the portfolio management of defined schemes.
- Assisting in the provision of Management Data on portfolio accounts which analyzes performance and identifies key trends.
- Training, mentoring, and developing other members of the claims team.
- Developing processes that deliver compliant and consistent levels of service, meeting our customer and client expectations.
Qualifications – Who we\’re looking for:
- Medical assessing experience.
- In-depth knowledge of Group Protection or Income Protection products.
- Understanding of medical conditions and their impact on ability to work.
- Strong written and verbal communication skills; analytical and risk management skills; strategic thinking.
- Proficiency in Microsoft Office and IT skills.
- Strong claims medical assessment skills.
We offer a range of benefits, including:
- Participation in our annual, performance-related bonus plan and share schemes.
- Generous pension contribution.
- Life assurance.
- Healthcare Plan (permanent employees).
- At least 25 days holiday plus public holidays, increasing to 26 days after 2 years’ service, with options to buy and sell holiday.
- Competitive family leave.
- Participation in our electric car scheme, offering the option to hire a new electric car through salary sacrifice.
- Discounts on products and at various stores.
- Modern, wellbeing-focused office spaces designed for collaboration.
Additional Information:
At L&G, we believe in generating positive returns while building a better future. We foster an inclusive culture, support flexible working options, and value diverse backgrounds and perspectives. We encourage you to consider your strengths and potential contributions, even if you don’t meet every criterion listed.
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Claims Assessor - Group Protection employer: Legal & General
Contact Detail:
Legal & General Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Assessor - Group Protection
✨Tip Number 1
Familiarise yourself with the specific medical conditions related to Group Protection claims. Understanding how these conditions impact a person's ability to work will give you an edge during interviews and discussions.
✨Tip Number 2
Network with professionals in the insurance and claims assessment field. Engaging with others who have experience in Group Protection can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your analytical and risk management skills. Being able to demonstrate your strategic thinking and decision-making abilities will be crucial in this role, so consider practical examples from your past experience.
✨Tip Number 4
Prepare to discuss your experience with training and mentoring others. Highlighting your ability to develop team members will show that you can contribute positively to the team's growth and effectiveness.
We think you need these skills to ace Claims Assessor - Group Protection
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in medical claims assessment and knowledge of Group Protection products. Use specific examples to demonstrate your skills in assessing claims and managing portfolios.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience with medical conditions and how it relates to the job. Be sure to express your enthusiasm for working at Legal & General.
Highlight Key Skills: In your application, emphasise your strong written and verbal communication skills, analytical abilities, and proficiency in Microsoft Office. These are crucial for the Claims Assessor role and should be clearly articulated.
Showcase Your Teamwork Abilities: Since the role involves training and mentoring other team members, include examples of your experience in teamwork and leadership. This will demonstrate your capability to contribute positively to the team environment.
How to prepare for a job interview at Legal & General
✨Know Your Medical Assessing Basics
Brush up on your knowledge of medical conditions and their impact on work ability. Be prepared to discuss how you would assess claims and the types of medical evidence you would consider.
✨Demonstrate Strong Communication Skills
Since the role involves cultivating relationships with IFAs and policyholders, practice articulating your thoughts clearly. Use examples from your past experiences to showcase your communication prowess.
✨Familiarise Yourself with Group Protection Products
Make sure you understand the ins and outs of Group Protection and Income Protection products. This will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Analytical Skills
Prepare to discuss how you analyse performance data and identify trends. Think of specific instances where your analytical skills made a difference in your previous roles.
