Overview
In this role you lead a specialists team that validates, prepares and loads Defined Benefit scheme data to support onboarding. You will drive quality, performance and risk management while ensuring data readiness for changing business needs. You’ll shape processes, collaborate across the Loading Services function, and develop people to deliver reliable, timely service in a hybrid work setting. This is an opportunity to influence data-driven pensions operations at a large UK insurer with a long-standing retirement business.
Pay / Benefits
- annual performance bonus
- share schemes
- generous pension contribution
- life assurance
- Healthcare plan
- 25 days holiday (+26 after 2 years) with buy/sell option for holidays
Responsibilities
- Lead, coach and develop pensions and data specialists
- Set objectives and maintain performance and quality standards
- Oversee validation, preparation and loading of customer and scheme data
- Manage valuation loadings, full scheme loadings and Early Scheme Reviews
- Plan resources to meet service levels and contractual commitments
- Identify operational and data risks and drive mitigation
- Improve processes and controls via continuous improvement
- Support strategic planning and operational readiness across Loading Services
Key requirements
- Strong knowledge of Defined Benefit pension schemes
- Experience leading and developing an operational team
- Experience managing data-led or customer-focused operations in regulated environments (insurance/banking)
- A relevant pensions qualification such as PMI or CII, or equivalent practical experience
- Strong organisational skills with ability to manage competing priorities
- Analytical, problem-solving and decision-making capabilities
- Confidence building relationships and influencing stakeholders
- Hands-on leadership with focus on quality and customer outcomes
- People leadership
- Stakeholder management
- Analytical thinking
- Pension data loading
- Data validation
- Operational risk management
Defined Benefit - Loading Services Manager in Hove employer: Legal and General
Legal & General (L&G) is an exceptional employer that prioritises employee growth and well-being, offering a collaborative work culture where innovation thrives. As a Senior Azure Platform Engineer, you'll have the opportunity to work with cutting-edge technologies in a supportive environment that values flexibility and personal development, ensuring you can achieve both professional and personal goals while contributing to meaningful financial solutions for millions of customers.
