Digital Engagement Manager - 12 month FTC

• Full-time
• Permanent or Fixed Term Contract: Fixed Term Contract
• L&G Business Unit: Legal & General Retail
• L&G sub Business Unit: CUSTOMER, STRATEGY & MKTG
• Primary Location: Hove, One City Park
• Job Family: Marketing

Company Description

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

L&G Retail supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.

Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products.

We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas.

Joining us means helping create brighter financial futures for all our customers.

Job Description

We’re recruiting for a Digital Engagement Manager to join us for a 12 month period. At Legal & General Retail, we’re on a mission to help our customers engage meaningfully with their financial futures. As a Digital Engagement Manager, you’ll play a key role in shaping how we connect with our customers online—creating experiences that are not only effective but also inclusive, accessible, and impactful

What you\’ll be doing:

• Developing and delivering digital content and communications that inspire customer action
• Collaborating with marketing, PR, and optimisation teams to enhance digital journeys
• Translating briefs into compelling digital content that supports strategic goals
• Creating and maintaining website content in line with brand and compliance standards
• Monitoring and reporting on engagement metrics to inform future campaigns
• Ensuring all content meets regulatory, compliance, and accessibility standards
• Supporting a culture of collaboration, inclusion, and continuous improvement
• Managing multiple projects and stakeholders in a fast-paced environment

Qualifications

Who we\’re looking for:

• Strategic and creative thinker with strong attention to detail and written English
• Experience using CMS platforms (Episerver/Optimizely preferred) to build webpages
• Knowledge of UX, SEO, and digital journey optimisation best practices
• Familiarity with analytics tools such as Adobe Analytics
• Ability to work collaboratively across teams and communicate effectively
• Comfortable managing multiple priorities and deadlines
• Experience in financial services and agile delivery environments
• Proficiency in Microsoft Office and basic image editing (e.g. Photoshop)

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer – both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Additional Information

At L&G, we believe it\’s possible to generate positive returns today while helping to build a better future for all.

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares.Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

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