Strategic Account Manager - Scotland and the North

We’re recruiting for a Strategic Account Manager – Scotland and the North to join us. We’re offering a competitive base salary and car allowance. Are you an experienced relationship manager looking to grow your career in a FTSE 100 organisation with market‑leading propositions? We’re looking for a Strategic Account Manager to join our high‑performing Group Protection Distribution team, working within our Strategic Partnerships function. This role offers real autonomy, visibility and the chance to make a genuine impact. You’ll take ownership of a portfolio of intermediary relationships, driving sustainable growth while working collaboratively with colleagues across the business.

If you bring expertise in Group Protection – or strong experience in Individual Protection, Private Medical Insurance or DC Pensions – we’d love to hear from you.

What you’ll be doing:

• Building and maintaining trusted one‑to‑one relationships with intermediary and key client contacts
• Managing an allocated portfolio to deliver new business and retention targets for premium income and profitability
• Demonstrating deep knowledge of Group Protection products and propositions and sharing this expertise with customers
• Delivering compelling presentations in one‑to‑one meetings and competitive tender situations
• Collaborating closely with internal teams to align business plans and service expectations
• Gathering and sharing insightful feedback on competitor activity, pricing and market trends
• Supporting customers to understand policies, including claims, product changes and provider switching
• Ensuring all legislative, regulatory and internal standards are consistently met

Who we’re looking for:

• Strong knowledge of financial services products, ideally Group Protection or related protection markets
• Proven sales or account management experience within financial services
• Evidence of achieving or exceeding challenging targets and objectives
• Confidence building long‑term, professional relationships with a range of stakeholders
• Clear, adaptable communication skills across different audiences
• High levels of resilience, motivation and self‑drive in a competitive environment
• Ability to plan, prioritise and manage time effectively
• A collaborative approach with a strong focus on customer outcomes

Benefits:

• The opportunity to participate in our annual, performance‑related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand‑new electric car through tax‑efficient salary sacrifice (permanent employees only)
• There are many discounts we offer – both for our own products and at a range of high street stores and online
• We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience

Flexible Working:

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part‑time, term‑time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.