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- Tasks: Lead and coach a dynamic team of underwriters to deliver top-notch decisions.
- Company: Join Legal & General, a leading UK financial services group with a global impact.
- Benefits: Enjoy competitive salary, performance bonuses, generous holidays, and health plans.
- Why this job: Empower others while shaping customer journeys in a collaborative environment.
- Qualifications: Exceptional leadership skills and a passion for driving positive outcomes.
- Other info: Flexible working options available to support your work-life balance.
The predicted salary is between 36000 - 60000 £ per year.
Company Description
Legal & General (L&G) is a leading UK financial services group and major global investor.
We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.
We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.
Who we are
Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement.
We’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys.
We focus on helping the customers of today and tomorrow achieve better long-term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.
Job Description
We’re recruiting for a Customer Underwriting Team Manager to join us. We’re offering a competitive base salary.
Are you passionate about leading people and driving positive outcomes for customers? We’re looking for a Customer Underwriting Team Manager to join our Retail Protection business. This is a fantastic opportunity to lead a high-performing team, shape underwriting decisions, and contribute to a culture of continuous improvement. If you thrive in a collaborative environment and enjoy empowering others, we’d love to hear from you.
What you\’ll be doing
- Leading and coaching a team of underwriters to deliver consistent, high-quality decisions
- Creating a culture of engagement, development and accountability
- Contributing to planning and forecasting to ensure efficient work allocation
- Building strong relationships with internal and external stakeholders
- Communicating clearly and confidently across a range of topics
- Encouraging constructive challenge to improve customer journeys and team efficiency
- Using performance data and observations to set expectations and track progress
- Ensuring service levels meet customer expectations and business commitments
Qualifications
Who we\’re looking for:
- Demonstrating exceptional leadership and motivational skills
- Understanding HR policies, insurance principles and business strategy
- Communicating effectively and confidently with diverse audiences
- Making accurate and confident decisions within authorised autonomy
- Analysing and interpreting management information and risk data
- Solving problems and making sound decisions under pressure
- Organising time and workflow to deliver expected outcomes
- Holding a CII diploma or equivalent experience (desirable)
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
- The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Healthcare Plan (permanent employees only)
- At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme, which offers employees to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
- There are the many discounts we offer – both for our own products and at a range of high street stores and online
- In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart
Additional Information
At L&G, we believe it\’s possible to generate positive returns today while helping to build a better future for all.
If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.
It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.
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Customer Underwriting Team Manager employer: Legal And General Group
Contact Detail:
Legal And General Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Underwriting Team Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at Legal & General on LinkedIn or through mutual connections. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching L&G’s values and recent projects. Show us how your leadership style aligns with their mission to improve customer outcomes and create value.
✨Tip Number 3
Practice your communication skills! Since the role involves engaging with diverse audiences, being clear and confident in your responses will set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your genuine interest in joining the L&G team.
We think you need these skills to ace Customer Underwriting Team Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Underwriting Team Manager role. Highlight your leadership skills and experience in underwriting, as this will show us you understand what we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've led teams or improved processes in previous roles. We love seeing quantifiable results that demonstrate your impact!
Be Authentic: Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your qualifications. Share your passion for helping customers and leading teams.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Legal And General Group
✨Know Your Stuff
Make sure you understand the fundamentals of underwriting and the specific role of a Customer Underwriting Team Manager. Brush up on insurance principles, HR policies, and the business strategy of Legal & General. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated others, resolved conflicts, or drove positive outcomes. Be ready to discuss your approach to coaching and developing team members, as this is crucial for the role.
✨Engage with the Company Culture
Familiarise yourself with Legal & General's values and culture. They emphasise collaboration and inclusivity, so be prepared to discuss how you can contribute to a positive team environment. Share your thoughts on how you would encourage engagement and accountability within your team.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your decision-making and problem-solving skills under pressure. Think through potential challenges you might encounter in the role and how you would handle them. Use data and performance metrics to back up your strategies, as this aligns with their focus on continuous improvement.
