At a Glance
- Tasks: Enhance workflow systems and processes to improve efficiency across the business.
- Company: Join a forward-thinking company focused on operational excellence and sustainability.
- Benefits: Enjoy competitive pay, generous holiday, healthcare, and an annual bonus plan.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by optimising workflows and supporting teams in delivering excellent service.
- Qualifications: Experience with workflow management systems and strong analytical skills required.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a Workflow Optimisation & Performance Analyst to join our Operational Planning team. In this role, you’ll play a key part in improving how work flows across the business, ensuring workloads are visible, well managed and supported by robust data and systems. You’ll work closely with stakeholders to drive efficiency, consistency and best practice, helping teams deliver an excellent service for customers.
What you’ll be doing:
- Developing, maintaining and enhancing workflow systems and processes
- Creating daily performance reporting and delivering ad‑hoc analysis
- Providing insightful analysis using workflow and performance data
- Testing workflow systems and escalating issues where required
- Managing and balancing multiple workloads across sites and business functions
- Delivering automation, standardisation and best practice across operations
- Supporting the collection of accurate workload and volume data
- Building strong relationships with stakeholders across the business
Who we’re looking for:
- Experience using workflow management systems such as Verint Work Manager or similar
- Strong analytical skills with a logical and methodical approach
- Advanced Excel skills and confidence using common Microsoft Office tools
- Ability to translate data into clear, actionable insights
- Strong attention to detail and technical accuracy
- Understanding of how work flows through operational or back‑office environments
- Clear and confident communication skills, written and verbal
- A collaborative mindset with a focus on continuous improvement
Benefits:
- The opportunity to participate in our annual, performance‑related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Healthcare Plan (permanent employees only)
- At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme, which offers employees the option to hire a brand‑new electric car through tax efficient salary sacrifice (permanent employees only)
- Discounts we offer – both for our own products and at a range of high street stores and online
- We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience
Workflow Optimisation and Performance Analyst (12-Month FTC) in Cardiff employer: Legal And General Group
Join a forward-thinking company that prioritises employee well-being and professional growth, offering a collaborative work culture where your contributions directly impact operational efficiency. With generous benefits including performance-related bonuses, a robust healthcare plan, and a commitment to sustainability, you'll thrive in an environment that values innovation and teamwork. Located in modern offices designed for collaboration, this role provides the perfect opportunity to enhance your skills while making a meaningful difference.
StudySmarter Expert Advice🤫
We think this is how you could land Workflow Optimisation and Performance Analyst (12-Month FTC) in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the role. It’s all about making those connections!
✨Tip Number 2
Prepare for the interview by researching the company and its workflow systems. Familiarise yourself with tools like Verint Work Manager, and be ready to discuss how you can enhance processes. Show us you’re passionate about optimising workflows!
✨Tip Number 3
Practice your analytical skills! Use sample data to create performance reports or insights. This will not only boost your confidence but also give you real examples to discuss during interviews. We love seeing candidates who can translate data into actionable insights!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in being part of our team. Let’s make this happen together!
We think you need these skills to ace Workflow Optimisation and Performance Analyst (12-Month FTC) in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Workflow Optimisation & Performance Analyst. Highlight your experience with workflow management systems and analytical skills, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for our Operational Planning team. Share specific examples of how you've improved workflows or driven efficiency in previous roles.
Show Off Your Data Skills:Since we love data, don’t shy away from showcasing your advanced Excel skills and any experience you have with performance reporting. We want to see how you can turn data into actionable insights!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Legal And General Group
✨Know Your Workflow Tools
Make sure you’re familiar with workflow management systems like Verint Work Manager. Brush up on how these tools can enhance efficiency and support data-driven decisions, as this will show your potential employer that you’re ready to hit the ground running.
✨Show Off Your Analytical Skills
Prepare to discuss specific examples where you've used data to drive improvements. Think about times when your analytical skills led to actionable insights or enhanced performance. This will demonstrate your logical approach and attention to detail.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Whether it’s discussing your past experiences or explaining complex data, strong communication is key. Consider doing mock interviews with friends to refine your delivery.
✨Build Relationships in Mind
Since the role involves collaborating with various stakeholders, think about how you’ve successfully built relationships in previous roles. Be ready to share examples of how you’ve worked with others to achieve common goals, highlighting your collaborative mindset.
