Legal And General Group is seeking a Customer Experience Advocate to support customers across the full SIPP journey—from onboarding and investments to trading, transfers, and complex queries. You’ll operate in a regulated customer service environment, delivering high-quality service and owning resolutions where needed.
The role rewards a collaborative approach, strong attention to detail, and clear communication while helping customers navigate pensions and regulatory frameworks within a
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SIPP & Pensions Customer Experience Specialist in Cardiff employer: Legal And General Group
Legal & General (L&G) is an exceptional employer, offering a dynamic work environment where employees can thrive in their careers while contributing to meaningful financial solutions for customers. With a strong focus on employee wellbeing, L&G provides generous benefits including performance-related bonuses, a robust pension scheme, and opportunities for professional development, all within a collaborative and inclusive culture. Located in Hove, the company is committed to sustainability and creating a net-zero carbon workplace by 2030, making it an attractive place for those looking to make a positive impact.