Legal & General in Cardiff is seeking a Customer Experience Representative on a full-time, hybrid basis, with a salary of Β£24,720. The role centres on inbound calls, delivering clear information and helping customers with their queries.
You will listen carefully, record details accurately and work with colleagues to resolve issues, while following internal processes and regulatory requirements. A positive, customer-focused mindset is essential.
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Inbound Customer Experience Specialist in Cardiff employer: Legal And General Group
Legal & General (L&G) is an exceptional employer, offering a dynamic work environment where employees can thrive in their careers while contributing to meaningful financial solutions for customers. With a strong focus on employee wellbeing, L&G provides generous benefits including performance-related bonuses, a robust pension scheme, and opportunities for professional development, all within a collaborative and inclusive culture. Located in Hove, the company is committed to sustainability and creating a net-zero carbon workplace by 2030, making it an attractive place for those looking to make a positive impact.