At a Glance
- Tasks: Uncover insights from data to enhance customer experiences and drive business performance.
- Company: Join a forward-thinking company focused on optimisation and analytics.
- Benefits: Enjoy competitive pay, generous holiday, healthcare, and electric car schemes.
- Other info: Collaborative environment with opportunities for professional growth and sustainability initiatives.
- Why this job: Make a real impact by shaping exceptional customer outcomes through data-driven decisions.
- Qualifications: Experience with digital analytics tools and strong problem-solving skills required.
The predicted salary is between 35000 - 45000 £ per year.
We’re looking for a talented and data‑driven Digital Analyst specialising in Insights to join our Optimisation and Analytics team within Partnerships. If you’re passionate about uncovering insights from data and want to shape exceptional customer outcomes through optimisation initiatives, this is your opportunity to have meaningful impact. In this role, you’ll leverage data to generate valuable insight while applying strong problem‑solving skills to identify high‑impact opportunities. You’ll work with teams across the business to deliver customer‑centric improvements to digital journeys, helping to drive measurable improvements in performance and user experience.
What you’ll be doing:
- Delivering insight deep dives and data‑driven recommendations to improving key business KPIs
- Supporting the full lifecycle of insight projects from initial requirements through to delivery, managing stakeholders throughout
- Producing dashboards, reports, and ad hoc analysis while ensuring consistent, robust, and efficient measurement approaches
- Supporting trading forums with performance insight and relevant updates
- Investigating digital performance issues and supporting resolution activities to minimise customer and commercial risk
- Identifying opportunities to improving customer outcomes in line with Consumer Duty standards
- Supporting A/B testing and experimentation to ensuring maximum insight is gained from all activity
- Developing in-depth knowledge of the digital estate, customer journeys, and measurement strategy to inform recommendations
Who we’re looking for:
- Strong knowledge of digital analytics tools such as Adobe Analytics or Google Analytics
- Experience working with A/B testing and experimentation tools and applying statistical thinking (e.g. Adobe Target, Oracle Maxymiser, Optimisely, VWO)
- Knowledge of session replay, heatmaps, and form analytics (Glassbox, SessionCam, HotJar, Decibel, FullStory)
- Familiarity with customer feedback and usability testing tools and approaches (Qualtrics, Qualaroo, Usabilla, UserTesting, UserZoom)
- Some experience with Python or similar for data manipulation would be advantageous
- Understanding of web technologies including tag management, data layers, and content management systems
- Strong communication and data visualisation skills, with the ability to present insight clearly to a range of stakeholders
- A collaborative approach, with strong relationship‑building skills and the confidence to act as a subject matter expert in digital analytics
Benefits:
- The opportunity to participate in our annual, performance‑related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Healthcare Plan (permanent employees only)
- At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme, which offers employees the option to hire a brand‑new electric car through tax efficient salary sacrifice (permanent employees only)
- Many discounts for our own products and at a range of high street stores and online
- We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience
Digital Analyst in Cardiff employer: Legal And General Group
Join a forward-thinking company that values data-driven insights and fosters a collaborative work culture. As a Digital Analyst, you'll benefit from generous holiday allowances, a competitive pension scheme, and opportunities for professional growth while working in modern, sustainable offices designed to enhance teamwork and innovation. With a focus on employee well-being and a commitment to net-zero carbon workplaces by 2030, this is an excellent opportunity for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Analyst in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your data analysis projects. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to digital analytics. Be ready to discuss your experience with tools like Google Analytics and A/B testing, and how you've used data to drive insights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Digital Analyst in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Digital Analyst role. Highlight your experience with digital analytics tools and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about data and how you can contribute to our team. Be sure to mention specific insights or experiences that relate to the job description.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in the past. We love seeing strong problem-solving skills, especially when it comes to identifying opportunities for improvement in digital journeys.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Legal And General Group
✨Know Your Tools
Make sure you’re familiar with digital analytics tools like Adobe Analytics and Google Analytics. Brush up on your knowledge of A/B testing tools and statistical thinking, as these will likely come up in conversation. Being able to discuss your experience with these tools confidently will show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've used data to identify high-impact opportunities in previous roles. Think about specific projects where your insights led to measurable improvements. This will demonstrate your ability to apply strong problem-solving skills in a practical context.
✨Communicate Clearly
Practice presenting your insights in a clear and engaging way. You might be asked to explain complex data findings to stakeholders who aren’t as data-savvy. Being able to simplify your insights and make them relatable will set you apart from other candidates.
✨Be Collaborative
Highlight your experience working with cross-functional teams. Share stories that showcase your relationship-building skills and how you’ve acted as a subject matter expert in digital analytics. This will show that you can work well with others and contribute positively to the team dynamic.
