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- Tasks: Lead daily pub operations, manage staff, and ensure customer satisfaction.
- Company: Join a vibrant pub in Erdington with a focus on community and great service.
- Benefits: Enjoy a competitive salary, amazing benefits, and performance incentives.
- Why this job: Be part of a fun environment where you can inspire a team and make customers happy.
- Qualifications: 3-4 years in hospitality, strong leadership, and excellent customer service skills required.
- Other info: Opportunity to grow your career in a dynamic and supportive setting.
The predicted salary is between 24000 - 36000 £ per year.
Location: Erdington
Salary: £28,000 to £31,000 per year / Amazing benefits / Incentives
We are looking for an experienced Pub Manager responsible for the daily operations, management, and success of a pub/bar. You will oversee staff, ensure customer satisfaction, and maintain the pub's profitability.
Key Responsibilities of a Pub Manager:
- Staff Management: Recruiting, training, scheduling, and managing staff, including bartenders, servers, and other personnel.
- Customer Service: Ensuring a positive customer experience, addressing complaints, and maintaining high standards of service.
- Operational Management: Overseeing daily operations, including food and beverage preparation, stock management, and maintaining the pub's cleanliness and safety.
- Financial Management: Managing budgets, increasing profits, and controlling cash flow.
- Legal Compliance: Understanding and adhering to licensing regulations, health and safety rules, and other legal requirements.
- Marketing and Sales: Promoting the pub and its offerings to attract and retain customers.
- Problem Solving: Addressing customer issues, managing conflicts, and finding solutions to operational challenges.
- Leadership: Inspiring and motivating staff, providing guidance, and fostering a positive work environment.
Additional Skills and Qualifications:
- Leadership and Management Skills: Effective communication, motivation, and delegation are crucial for managing a team.
- Customer Service Skills: Ability to interact with customers, address their needs, and handle complaints professionally.
- Business Acumen: Understanding of financial management, marketing, and sales principles is important for driving profitability.
- Hospitality Experience: At least 3/4 years prior experience in the hospitality industry, particularly in bars or pubs, is highly valued.
Pub Manager employer: Legacy Recruitment
Contact Detail:
Legacy Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub Manager
✨Tip Number 1
Network with other professionals in the hospitality industry. Attend local pub events or join relevant online forums to connect with current Pub Managers and gain insights into their experiences and challenges.
✨Tip Number 2
Showcase your leadership skills during interviews by preparing examples of how you've successfully managed teams in the past. Highlight specific situations where you motivated staff or resolved conflicts effectively.
✨Tip Number 3
Familiarise yourself with the local pub scene in Erdington. Understanding the competition and customer preferences can help you discuss innovative ideas for marketing and improving customer service during your interview.
✨Tip Number 4
Prepare to discuss your financial management experience. Be ready to explain how you've previously managed budgets, increased profits, or controlled cash flow in a hospitality setting, as this is crucial for the role.
We think you need these skills to ace Pub Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management. Focus on your leadership skills, customer service achievements, and any financial management experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the pub industry. Mention specific examples of how you've successfully managed staff and improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, emphasise your leadership abilities, problem-solving skills, and knowledge of health and safety regulations. These are crucial for the Pub Manager role.
Showcase Your Experience: Detail your previous roles in hospitality, particularly any experience in pubs or bars. Include metrics or achievements that demonstrate your ability to drive profitability and manage operations effectively.
How to prepare for a job interview at Legacy Recruitment
✨Showcase Your Leadership Skills
As a Pub Manager, you'll need to demonstrate your ability to lead and motivate a team. Be prepared to share specific examples of how you've successfully managed staff in the past, including any challenges you faced and how you overcame them.
✨Highlight Your Customer Service Experience
Customer satisfaction is key in the pub industry. Discuss your approach to ensuring a positive customer experience and how you've handled complaints or difficult situations in previous roles. This will show your potential employer that you're capable of maintaining high service standards.
✨Understand Financial Management
Be ready to talk about your experience with budgeting, profit management, and cash flow control. Providing examples of how you've increased profitability in past positions will demonstrate your business acumen and understanding of financial principles.
✨Familiarise Yourself with Legal Compliance
Knowledge of licensing regulations and health & safety rules is crucial for a Pub Manager. Brush up on relevant laws and be prepared to discuss how you've ensured compliance in your previous roles, as this will show your commitment to running a safe and legal establishment.
