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For Companies At a Glance
- Tasks: Lead till operations and ensure top-notch customer service in a luxury retail environment.
- Company: Join a prestigious luxury fashion brand known for its quality and style.
- Benefits: Enjoy competitive pay, bonuses, and fantastic perks while working in a vibrant team.
- Why this job: Be part of a fast-paced, dynamic team that values leadership and customer satisfaction.
- Qualifications: 3+ years in a similar role with strong leadership and customer service skills required.
- Other info: Work Tuesday to Friday in a high-energy environment; perfect for those who thrive under pressure.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking an energetic, self-motivated, and experienced Till Manager to join a luxury fashion brand in London.
Key Responsibilities:
- Oversee till operations, customer queries, and till security
- Manage cash handling, investigate discrepancies, and report daily sales
- Train and support cashiers to ensure smooth operations
- Ensure exceptional customer service and handle client complaints
- Upload prices, prepare POS materials, and report client feedback
Profile:
- 3+ years' experience in a similar role, ideally in high-volume retail
- Strong leadership, communication, and customer service skills
- Detail-oriented with solid numerical and IT skills
- Able to thrive in a fast-paced, high-pressure environment
Please be aware working days for this role will be Tuesday- Friday and requires someone who is happy working in a fast-paced environment. The company offers a competitive salary + bonus and great benefits, so get applying!
Till/Cashier Manager - Luxury Fashion Brand employer: Legacy London Recruitment
Contact Detail:
Legacy London Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Till/Cashier Manager - Luxury Fashion Brand
✨Tip Number 1
Familiarise yourself with the luxury fashion brand's values and customer service standards. This will help you demonstrate your alignment with their ethos during any interviews or discussions.
✨Tip Number 2
Prepare to discuss specific examples from your past experience that showcase your leadership skills and ability to manage a team in a high-pressure environment. Tailoring your anecdotes to reflect the luxury retail context can make a strong impression.
✨Tip Number 3
Network within the luxury retail sector, especially with professionals who have experience in cash management roles. Engaging with industry contacts can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Stay updated on current trends in luxury fashion and retail technology. Being knowledgeable about the latest POS systems and customer service innovations can set you apart as a candidate who is ready to contribute immediately.
We think you need these skills to ace Till/Cashier Manager - Luxury Fashion Brand
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in cash handling and retail management. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury fashion and your customer service skills. Mention your experience in managing till operations and how you can contribute to the brand's success.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as numerical proficiency, attention to detail, and strong communication abilities. Use specific examples to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a luxury retail environment.
How to prepare for a job interview at Legacy London Recruitment
✨Showcase Your Leadership Skills
As a Till Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure environments. Highlight your experience in training and supporting cashiers to ensure smooth operations.
✨Emphasise Customer Service Excellence
Exceptional customer service is key in luxury retail. Be ready to discuss how you've handled client complaints and ensured customer satisfaction. Share specific instances where you went above and beyond to resolve issues or enhance the shopping experience.
✨Be Detail-Oriented
Attention to detail is crucial for managing cash handling and investigating discrepancies. Prepare to discuss your methods for maintaining accuracy in financial transactions and how you ensure that all till operations run smoothly without errors.
✨Familiarise Yourself with POS Systems
Since you'll be responsible for uploading prices and preparing POS materials, it's important to show your familiarity with various point-of-sale systems. If you have experience with specific software, mention it during the interview to demonstrate your technical skills.
