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- Tasks: Drive membership growth through high-volume outbound calls and promote exclusive luxury sales.
- Company: Join a leading luxury retail brand known for unique private sales in major cities.
- Benefits: Competitive salary, commission opportunities, and great perks await you.
- Why this job: Be part of an exciting team transforming the luxury shopping experience.
- Qualifications: Confident, self-motivated with a strong sales background and passion for luxury retail.
- Other info: Work Monday to Friday, 9am to 6pm, in a dynamic and supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting for a proactive and driven Membership Sales Representative to join a luxury retail brand in Central London, who specialise in hosting private and exclusive sample sales for a large number of luxury retail brands. This role is ideal for someone who is confident, self-motivated, enjoys delivering commercial targets, has a strong sales background (either retail or head office) with a keen interest in luxury retail. Your designated workdays will be Monday - Friday 9am - 6pm.
Company
By creating exceptional events, we have become a European leader in organising unique private sales, both in showrooms and online. We bring together the biggest names in luxury at our showrooms in Paris, London, Milan, and New York. Each week, our showrooms are transformed with the latest collections from prestigious fashion, jewellery, leather goods, and accessory brands. We have expanded our showroom network with the launch of an e-shop, making the joy of shopping accessible to even more people. With over 500,000 clients in our database, we offer a calendar of exclusive sales, providing our community with a truly unique shopping experience.
Key Responsibilities
- The Membership Sales Representative is predominantly a phone-led role, responsible for driving membership growth through high-volume outbound calling.
- Phoning & Membership Conversion
- Conduct high-volume outbound daily calls to new and existing clients to convert memberships, renewals, and upgrades.
- Take full ownership of day-to-day prospection and phoning performance, ensuring consistent follow-up, strong conversion rates, and high-quality client engagement.
- Confidently promote all membership tiers (Member & VIP), identifying upgrade opportunities and closing sales over the phone.
- During larger membership campaigns, lead and coordinate phoning activity, aligning supporting team members on scripts, targets, and best practice.
- Maintain accurate call records and feedback to support campaign optimisation and reporting.
- Grow the membership base by converting new and existing clients across all sales channels, with phone as the primary conversion channel, supported by on-site and online touchpoints once a week.
- Support membership loyalty, renewal, and re-engagement initiatives.
- Work closely with showroom team to meet and exceed individual and team membership targets.
- Promote Membership and VIP benefits on-site once a week during strategic sales, supporting conversion and upgrade initiative.
- Support the training of other team members in collaboration with management.
- Work closely with the Showroom Team to optimise membership promotion in the showroom once a week.
The company are offering a competitive salary + commission opportunities and great benefits.
Membership Sales Representative - Luxury Retail - London in Slough employer: Legacy London Recruitment
Contact Detail:
Legacy London Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Sales Representative - Luxury Retail - London in Slough
✨Tip Number 1
Get to know the luxury retail scene in London! Research the brands and their unique selling points. This will help you sound knowledgeable and passionate during your calls, making it easier to connect with potential members.
✨Tip Number 2
Practice your phone skills! Role-play with a friend or family member to get comfortable with pitching membership benefits. The more confident you are on the phone, the better your chances of converting those calls into memberships.
✨Tip Number 3
Stay organised! Keep track of your calls and follow-ups using a simple spreadsheet or app. This will help you maintain high-quality client engagement and ensure you don’t miss any opportunities to convert memberships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by the hiring team. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Membership Sales Representative - Luxury Retail - London in Slough
Some tips for your application 🫡
Show Your Sales Skills: Make sure to highlight your sales experience in your application. We want to see how you've driven results in previous roles, especially in retail or head office settings. Use specific examples to demonstrate your success!
Tailor Your Application: Don’t just send a generic CV and cover letter. We love it when candidates take the time to tailor their applications to our luxury retail brand. Mention your passion for luxury goods and how you can contribute to our unique shopping experiences.
Be Confident and Proactive: Since this role is all about high-volume outbound calling, show us your confidence! In your application, express your proactive nature and how you thrive in a fast-paced environment. We’re looking for someone who’s ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Legacy London Recruitment
✨Know Your Luxury Brands
Before the interview, do your homework on the luxury brands that the company works with. Familiarise yourself with their latest collections and any recent news. This will show your genuine interest in the industry and help you engage in meaningful conversations during the interview.
✨Master the Art of Selling
Since this role is heavily focused on sales, be prepared to discuss your previous sales experiences. Think of specific examples where you successfully converted leads or exceeded targets. Practising your pitch can also help you articulate your sales strategies clearly.
✨Demonstrate Proactivity
The company is looking for a proactive candidate, so come prepared with ideas on how you would drive membership growth. Think about innovative ways to engage clients over the phone and how you would handle objections. Showing initiative can set you apart from other candidates.
✨Engage with Confidence
As this role involves high-volume outbound calling, practice speaking confidently and clearly. You might even want to do mock calls with a friend to get comfortable. Remember, your enthusiasm and confidence can make a huge difference in how you connect with potential clients.
