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- Tasks: Drive membership growth through high-volume outbound calls and client engagement.
- Company: Join a leading luxury retail brand known for exclusive sample sales.
- Benefits: Competitive salary, commission opportunities, and great perks.
- Why this job: Be part of a dynamic team transforming the luxury shopping experience.
- Qualifications: Sales experience and a passion for luxury retail are essential.
- Other info: Work Monday to Friday in a vibrant Central London location.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting for a proactive and driven Membership Sales Representative to join a luxury retail brand in Central London, who specialise in hosting private and exclusive sample sales for a large number of luxury retail brands. This role is ideal for someone who is confident, self-motivated, enjoys delivering commercial targets, has a strong sales background (either retail or head office) with a keen interest in luxury retail.
Your designated workdays will be Monday - Friday 9am - 6pm.
COMPANY
By creating exceptional events, we have become a European leader in organising unique private sales, both in showrooms and online. We bring together the biggest names in luxury at our showrooms in Paris, London, Milan, and New York. Each week, our showrooms are transformed with the latest collections from prestigious fashion, jewellery, leather goods, and accessory brands. We've expanded our showroom network with the launch of an e-shop, making the joy of shopping accessible to even more people. With over 500,000 clients in our database, we offer a calendar of exclusive sales, providing our community with a truly unique shopping experience.
KEY RESPONSIBILITIES
- The Membership Sales Representative is predominantly a phone-led role, responsible for driving membership growth through high-volume outbound calling.
- Phoning & Membership Conversion
- Conduct high-volume outbound daily calls to new and existing clients to convert memberships, renewals, and upgrades.
- Take full ownership of day-to-day prospection and phoning performance, ensuring consistent follow-up, strong conversion rates, and high-quality client engagement.
- Confidently promote all membership tiers (Member & VIP), identifying upgrade opportunities and closing sales over the phone.
- During larger membership campaigns, lead and coordinate phoning activity, aligning supporting team members on scripts, targets, and best practice.
- Maintain accurate call records and feedback to support campaign optimisation and reporting.
- Grow the membership base by converting new and existing clients across all sales channels, with phone as the primary conversion channel, supported by on-site and online touchpoints once a week.
- Support membership loyalty, renewal, and re-engagement initiatives.
- Work closely with showroom team to meet and exceed individual and team membership targets.
- Promote Membership and VIP benefits on-site once a week during strategic sales, supporting conversion and upgrade initiatives.
- Support the training of other team members in collaboration with management.
- Work closely with the Showroom Team to optimise membership promotion in the showroom once a week.
The company are offering a competitive salary + commission opportunities and great benefits.
Membership Sales Representative - Luxury Retail - London employer: Legacy London Recruitment
Contact Detail:
Legacy London Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Sales Representative - Luxury Retail - London
✨Tip Number 1
Get to know the luxury retail scene! Research the brands and trends that are hot right now. This will not only help you in conversations but also show your genuine interest when you’re on those calls.
✨Tip Number 2
Practice your pitch! Since this role is phone-led, rehearse how you’ll introduce yourself and the membership benefits. A confident and engaging tone can make all the difference in converting those calls.
✨Tip Number 3
Network like a pro! Connect with people in the industry through LinkedIn or local events. You never know who might have a lead or insight that could help you land that Membership Sales Representative role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Membership Sales Representative - Luxury Retail - London
Some tips for your application 🫡
Show Your Sales Skills: Make sure to highlight your sales experience in your application. We want to see how you've driven results in previous roles, especially in retail or head office settings. Use specific examples to demonstrate your success!
Tailor Your Application: Don’t just send a generic CV and cover letter. Take the time to tailor your application to our luxury retail brand. Mention your passion for luxury goods and how you can contribute to our unique shopping experiences.
Be Confident and Proactive: We’re looking for someone who’s confident and self-motivated. In your application, convey your proactive approach to sales and how you’ve taken ownership of your targets in the past. Show us you’re ready to hit the ground running!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for this exciting role in our team!
How to prepare for a job interview at Legacy London Recruitment
✨Know Your Luxury Brands
Familiarise yourself with the luxury brands that the company works with. Research their latest collections and understand what makes them unique. This will not only impress your interviewers but also help you speak confidently about how you can promote these brands to potential members.
✨Master the Art of Outbound Calling
Since this role involves high-volume outbound calling, practice your phone skills. Role-play with a friend or family member to simulate real calls. Focus on being engaging and persuasive while maintaining a professional tone. Remember, it's all about building rapport quickly!
✨Showcase Your Sales Achievements
Prepare to discuss your previous sales experiences in detail. Highlight specific achievements, such as exceeding targets or successfully converting leads. Use numbers to quantify your success, as this will demonstrate your capability and drive to meet commercial targets.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's growth plans or how they measure success in membership sales. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
