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- Tasks: Drive membership growth through high-volume outbound calls and promote exclusive luxury sales.
- Company: Join a leading luxury retail brand known for unique private sales in major cities.
- Benefits: Competitive salary, commission opportunities, and great perks await you.
- Why this job: Be part of an exciting team transforming the luxury shopping experience.
- Qualifications: Sales experience and a passion for luxury retail are essential.
- Other info: Enjoy a dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting for a proactive and driven Membership Sales Representative to join a luxury retail brand in Central London, who specialise in hosting private and exclusive sample sales for a large number of luxury retail brands. This role is ideal for someone who is confident, self-motivated, enjoys delivering commercial targets, has a strong sales background (either retail or head office) with a keen interest in luxury retail. Your designated workdays will be Monday - Friday 9am - 6pm.
Company
By creating exceptional events, we have become a European leader in organising unique private sales, both in showrooms and online. We bring together the biggest names in luxury at our showrooms in Paris, London, Milan, and New York. Each week, our showrooms are transformed with the latest collections from prestigious fashion, jewellery, leather goods, and accessory brands. We have expanded our showroom network with the launch of an e-shop, making the joy of shopping accessible to even more people. With over 500,000 clients in our database, we offer a calendar of exclusive sales, providing our community with a truly unique shopping experience.
Key Responsibilities
- The Membership Sales Representative is predominantly a phone-led role, responsible for driving membership growth through high-volume outbound calling.
- Phoning & Membership Conversion
- Conduct high-volume outbound daily calls to new and existing clients to convert memberships, renewals, and upgrades.
- Take full ownership of day-to-day prospection and phoning performance, ensuring consistent follow-up, strong conversion rates, and high-quality client engagement.
- Confidently promote all membership tiers (Member & VIP), identifying upgrade opportunities and closing sales over the phone.
- During larger membership campaigns, lead and coordinate phoning activity, aligning supporting team members on scripts, targets, and best practice.
- Maintain accurate call records and feedback to support campaign optimisation and reporting.
- Grow the membership base by converting new and existing clients across all sales channels, with phone as the primary conversion channel, supported by on-site and online touchpoints once a week.
- Support membership loyalty, renewal, and re-engagement initiatives.
- Work closely with showroom team to meet and exceed individual and team membership targets.
- Promote Membership and VIP benefits on-site once a week during strategic sales, supporting conversion and upgrade initiative.
- Support the training of other team members in collaboration with management.
- Work closely with the Showroom Team to optimise membership promotion in the showroom once a week.
The company are offering a competitive salary + commission opportunities and great benefits.
Membership Sales Representative - Luxury Retail - London employer: Legacy London Recruitment
Contact Detail:
Legacy London Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Sales Representative - Luxury Retail - London
✨Tip Number 1
Get to know the luxury retail scene! Research the brands and trends that are hot right now. This will not only help you in conversations but also show your genuine interest when you’re on those calls.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of a mirror. The more confident you sound, the better your chances of converting those memberships over the phone.
✨Tip Number 3
Network like a pro! Attend events or join online groups related to luxury retail. You never know who might have a lead or insider info that could help you land that role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Membership Sales Representative - Luxury Retail - London
Some tips for your application 🫡
Show Your Sales Skills: Make sure to highlight your sales experience in your application. We want to see how you've smashed targets in the past, whether in retail or head office. Use specific examples to show us what you can bring to the table!
Be Confident and Proactive: This role is all about being proactive, so let that shine through in your written application. Tell us about times when you took the initiative and how it led to success. We love a self-motivated candidate!
Tailor Your Application: Don’t just send a generic application! Make sure to tailor your CV and cover letter to reflect the luxury retail vibe and the specifics of this role. Show us that you understand our brand and what we’re all about.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Legacy London Recruitment
✨Know Your Luxury Brands
Before the interview, do your homework on the luxury brands that the company works with. Familiarise yourself with their latest collections and any recent news. This will show your genuine interest in the industry and help you engage in meaningful conversations during the interview.
✨Master the Art of Selling
Since this role is heavily focused on sales, be prepared to discuss your previous sales experiences. Think of specific examples where you successfully converted leads or exceeded targets. Practising your pitch can also help you articulate your sales strategies clearly.
✨Show Off Your Communication Skills
As a Membership Sales Representative, you'll be making high-volume outbound calls. During the interview, demonstrate your communication skills by being clear, confident, and engaging. You might even want to practice a mock call with a friend to refine your approach.
✨Highlight Your Proactivity
This role requires a proactive mindset, so be ready to share instances where you've taken initiative in past roles. Whether it was leading a project or finding new ways to engage clients, showcasing your self-motivation will resonate well with the interviewers.
