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- Tasks: Engage clients, promote memberships, and manage guest check-ins at luxury events.
- Company: Join a prestigious luxury retail brand in their vibrant West London showroom.
- Benefits: Enjoy competitive salary, bonuses, and fantastic perks with growth opportunities.
- Why this job: Perfect for fashion lovers who thrive in dynamic environments and enjoy client interaction.
- Qualifications: Professional appearance, strong interpersonal skills, and a passion for customer service required.
- Other info: Work from Wednesday to Saturday, with occasional Tuesdays; ideal for students or recent graduates.
The predicted salary is between 30000 - 42000 £ per year.
We are recruiting for a proactive and sales driven Host/Hostess & Membership Sales Representative to join a luxury retail brand in their West London showroom. This role is ideal for someone who thrives in fast-paced environments, enjoys client interaction, and is motivated by delivering exceptional service and driving in-person membership sales.
Your designated workdays will be from Wednesday to Saturday, with occasional Tuesdays scheduled as needed.
KEY RESPONSIBILITIES:
Client Engagement & Membership Promotion:
- Confidently present and promote the brands memberships in person, explaining benefits and helping guests complete their registration on-site.
- Provide excellent customer service to guests, addressing any inquiries or concerns with professionalism and patience.
- Grow the Membership and the VIP Club by selling the services to prospects in the showroom.
- Act as a brand ambassador, maintaining high energy and enthusiasm throughout the event.
Guest Check-In:
- Efficiently scan and check-in guests at the entrance of the event venue.
- Greet each guest with warmth and professionalism, creating a welcoming first impression.
- Verify the identity of clients and ensure access is granted only to eligible invitees.
- Maintain a smooth flow of guest entry, even during high-traffic periods.
Event Coordination:
- Collaborate with the event team to coordinate the check-in process and manage guest flow.
- Assist with crowd management, ensuring a safe and organised environment.
- Communicate any event-related updates or changes to guests as necessary.
QUALIFICATIONS, SKILLS AND EXPERIENCE
- Display a professional and polished appearance with excellent interpersonal skills.
- Strong organisational skills to manage guest lists and coordinate check-in processes efficiently.
- A friendly and customer-focused approach, ensuring guests feel welcome and valued.
- Ability to handle a fast-paced environment and remain calm under pressure.
- Dependable and punctual, able to commit to scheduled shifts.
- Proficient in spoken and written English. Knowledge of other languages is a plus.
This is a great opportunity for someone who is already working in a similar role either in retail or hospitality or a graduate with a real passion for fashion and beauty.
The company offer a competitive salary + bonus + great benefits + opportunity for progression and development.
Host/Hostess & Membership Sales Representative - Luxury Brand - London employer: Legacy London Recruitment
Contact Detail:
Legacy London Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host/Hostess & Membership Sales Representative - Luxury Brand - London
✨Tip Number 1
Familiarise yourself with the luxury brand's values and products. Understanding their offerings will help you confidently engage with clients and promote memberships effectively.
✨Tip Number 2
Practice your customer service skills in high-pressure situations. Role-playing scenarios can help you stay calm and professional when dealing with multiple guests at busy events.
✨Tip Number 3
Network within the luxury retail and hospitality sectors. Attend industry events or connect with professionals on platforms like LinkedIn to learn more about the role and make valuable contacts.
✨Tip Number 4
Showcase your enthusiasm for fashion and beauty during interviews. Share personal experiences or insights that demonstrate your passion, as this can set you apart from other candidates.
We think you need these skills to ace Host/Hostess & Membership Sales Representative - Luxury Brand - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality. Emphasise any roles where you've engaged with clients, promoted memberships, or provided exceptional customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the luxury brand and how your skills align with the role. Mention specific examples of how you've successfully handled client interactions and sales in the past.
Showcase Your Interpersonal Skills: During the application process, highlight your excellent interpersonal skills. Provide examples of how you've created welcoming environments for guests and managed high-pressure situations effectively.
Research the Brand: Familiarise yourself with the luxury brand's values, products, and membership offerings. This knowledge will help you demonstrate your enthusiasm for the role and your understanding of what makes the brand unique.
How to prepare for a job interview at Legacy London Recruitment
✨Showcase Your Sales Skills
Be prepared to discuss your previous sales experiences and how you've successfully engaged clients in the past. Highlight specific examples where you exceeded sales targets or effectively promoted a product or service.
✨Demonstrate Exceptional Customer Service
Since this role focuses on client interaction, be ready to share instances where you provided outstanding customer service. Emphasise your ability to handle inquiries and resolve issues with professionalism and patience.
✨Exude Enthusiasm and Energy
As a brand ambassador, it's crucial to convey high energy and enthusiasm during the interview. Practice speaking confidently about the luxury brand and its offerings, showing your passion for the products and the experience you aim to create for guests.
✨Prepare for Fast-Paced Scenarios
Expect questions that assess your ability to thrive in a fast-paced environment. Think of examples from your past roles where you managed multiple tasks efficiently, especially during busy periods, and how you maintained composure under pressure.
