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For Companies At a Glance
- Tasks: Engage clients, promote memberships, and manage guest check-ins at luxury events.
- Company: Join a prestigious luxury retail brand in West London.
- Benefits: Enjoy competitive salary, bonuses, and opportunities for growth.
- Why this job: Perfect for fashion lovers who thrive in dynamic environments and enjoy client interaction.
- Qualifications: Professional appearance, strong interpersonal skills, and ability to handle fast-paced situations.
- Other info: Work from Wednesday to Saturday with occasional Tuesdays; ideal for retail or hospitality enthusiasts.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
We are recruiting for a proactive and sales driven Host/Hostess & Membership Sales Representative to join a luxury retail brand in their West London showroom. This role is ideal for someone who thrives in fast-paced environments, enjoys client interaction, and is motivated by delivering exceptional service and driving in-person membership sales.
Your designated workdays will be from Wednesday to Saturday, with occasional Tuesdays scheduled as needed.
KEY RESPONSIBILITIES:
Client Engagement & Membership Promotion:
- Confidently present and promote the brands memberships in person, explaining benefits and helping guests complete their registration on-site.
- Provide excellent customer service to guests, addressing any inquiries or concerns with professionalism and patience.
- Grow the Membership and the VIP Club by selling the services to prospects in the showroom.
- Act as a brand ambassador, maintaining high energy and enthusiasm throughout the event.
Guest Check-In:
- Efficiently scan and check-in guests at the entrance of the event venue.
- Greet each guest with warmth and professionalism, creating a welcoming first impression.
- Verify the identity of clients and ensure access is granted only to eligible invitees.
- Maintain a smooth flow of guest entry, even during high-traffic periods.
Event Coordination:
- Collaborate with the event team to coordinate the check-in process and manage guest flow.
- Assist with crowd management, ensuring a safe and organised environment.
- Communicate any event-related updates or changes to guests as necessary.
QUALIFICATIONS, SKILLS AND EXPERIENCE
- Display a professional and polished appearance with excellent interpersonal skills.
- Strong organisational skills to manage guest lists and coordinate check-in processes efficiently.
- A friendly and customer-focused approach, ensuring guests feel welcome and valued.
- Ability to handle a fast-paced environment and remain calm under pressure.
- Dependable and punctual, able to commit to scheduled shifts.
- Proficient in spoken and written English. Knowledge of other languages is a plus.
This is a great opportunity for someone who is already working in a similar role either in retail or hospitality or a graduate with a real passion for fashion and beauty.
The company offer a competitive salary + bonus + great benefits + opportunity for progression and development.
Host/Hostess & Membership Sales Representative - Luxury Brand - London employer: Legacy London Recruitment
Contact Detail:
Legacy London Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host/Hostess & Membership Sales Representative - Luxury Brand - London
✨Tip Number 1
Familiarise yourself with the luxury brand's values and products. Understanding their offerings will help you confidently engage with clients and promote memberships effectively.
✨Tip Number 2
Practice your customer service skills in high-pressure situations. Role-playing scenarios can help you stay calm and professional when dealing with guests, especially during busy events.
✨Tip Number 3
Network with professionals in the luxury retail and hospitality sectors. Attend industry events or join relevant online groups to connect with others who can provide insights or referrals.
✨Tip Number 4
Showcase your enthusiasm for fashion and beauty during interviews. Share personal experiences or knowledge that demonstrate your passion for the industry, making you a memorable candidate.
We think you need these skills to ace Host/Hostess & Membership Sales Representative - Luxury Brand - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality. Emphasise any roles where you've engaged with clients, promoted memberships, or provided exceptional customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the luxury brand and how your skills align with the role. Mention specific examples of how you've successfully managed guest interactions or sales in previous positions.
Showcase Your Interpersonal Skills: During the application process, highlight your excellent interpersonal skills. Provide examples of how you've created welcoming environments for guests and handled inquiries professionally.
Prepare for Potential Questions: Think about common interview questions related to client engagement and sales. Be ready to discuss how you would handle high-pressure situations and maintain a positive atmosphere during busy events.
How to prepare for a job interview at Legacy London Recruitment
✨Showcase Your Sales Skills
Be prepared to discuss your previous sales experience and how you've successfully engaged clients in the past. Highlight specific examples where you promoted a product or service, especially in a luxury setting.
✨Demonstrate Excellent Customer Service
Since this role focuses heavily on client interaction, be ready to share instances where you provided exceptional customer service. Emphasise your ability to handle inquiries and resolve issues with professionalism and patience.
✨Exude Enthusiasm and Energy
As a brand ambassador, it's crucial to convey high energy and enthusiasm during the interview. Practice speaking about the brand and its memberships passionately, as this will reflect your potential performance in the role.
✨Prepare for Fast-Paced Scenarios
Expect questions that assess your ability to thrive in a fast-paced environment. Think of examples from your past experiences where you managed multiple tasks efficiently while maintaining a calm demeanour.
