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- Tasks: Analyse customer data to drive insights and strategies for a fast-growing fashion brand.
- Company: Join a dynamic fashion brand expanding globally, known for its innovative approach.
- Benefits: Enjoy a hybrid work model with 3 days in the office and 2 days remote.
- Why this job: Be part of a team that shapes customer experiences and drives business growth.
- Qualifications: Experience in customer insight or marketing analytics; strong Excel and SQL skills required.
- Other info: Located near White City/North Acton, this role offers a chance to collaborate across teams.
The predicted salary is between 36000 - 60000 £ per year.
An amazing and fast moving Fashion Brand are expanding their reach in the UK, US, Germany, and beyond — and they need help to understand customers even more effectively and fuel their next wave of growth. You will collect rich data on what their customers love, buy, and come back for. You’ll help transform this into insight, strategy, and action — driving customer value and business performance across global markets.
Some duties include:
- Partner with Finance and Marketing teams to power smarter forecasting, budgeting, and decision-making using clear, data-driven insights.
- Work closely with the wider Trading Analytics team to diagnose business performance and recommend actionable solutions.
- Identify high-value customer behaviours and attributes, and translate these into strategy-shaping insights.
- Collaborate across teams to share best practices and elevate the role of analytics company-wide.
- Improve and streamline reporting, working with the BI team to build dashboards that are as actionable as they are insightful.
What we’re looking for:
- Proven experience in customer insight, financial planning, or marketing analytics — retail background a bonus.
- Advanced Excel skills, and experience working with SQL (bonus points for Python or R).
- Strong analytical thinking, matched by the ability to communicate complex data simply and effectively.
The office is based near White City/North Action. This is a hybrid role with 3 days in the office and 2 days at home.
Customer Analytics Analyst employer: Legacy London Recruitment
Contact Detail:
Legacy London Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Analytics Analyst
✨Tip Number 1
Familiarise yourself with the latest trends in customer analytics, especially within the fashion industry. Understanding what drives customer behaviour in this sector will help you stand out during discussions and interviews.
✨Tip Number 2
Network with professionals in the field of customer analytics and retail. Attend industry events or webinars to connect with potential colleagues and learn about their experiences, which can provide valuable insights for your application.
✨Tip Number 3
Brush up on your Excel and SQL skills, as these are crucial for the role. Consider taking online courses or tutorials to enhance your proficiency, which will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 4
Prepare to discuss how you've used data to drive decision-making in previous roles. Be ready to share specific examples that highlight your analytical thinking and ability to communicate complex data effectively.
We think you need these skills to ace Customer Analytics Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer insight, financial planning, or marketing analytics. Use specific examples from your past roles that demonstrate your analytical skills and ability to communicate complex data effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the fashion industry and how your skills align with the company's goals. Mention your experience with Excel, SQL, and any programming languages like Python or R, as these are key for the role.
Showcase Analytical Projects: If you have worked on projects that involved diagnosing business performance or creating actionable insights, be sure to include these in your application. Describe the impact of your work and how it contributed to decision-making processes.
Highlight Collaboration Skills: Since the role involves working closely with various teams, emphasise your ability to collaborate and share best practices. Provide examples of how you've successfully worked with cross-functional teams in the past.
How to prepare for a job interview at Legacy London Recruitment
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with data analysis, particularly in customer insights and marketing analytics. Bring examples of how you've used data to drive decisions or improve performance in previous roles.
✨Familiarise Yourself with the Brand
Research the fashion brand thoroughly. Understand their target market, recent campaigns, and overall business strategy. This will help you tailor your answers and demonstrate your genuine interest in the company.
✨Prepare for Technical Questions
Since advanced Excel skills and SQL experience are crucial for this role, be ready to answer technical questions or even solve problems on the spot. Brush up on your Excel functions and SQL queries before the interview.
✨Emphasise Collaboration Skills
This role involves working closely with various teams, so highlight your ability to collaborate effectively. Share examples of how you've worked with finance, marketing, or analytics teams to achieve common goals.
