Client Advisor - Luxury Jewellery Brand - London

We are recruiting for an experienced luxury Client Advisor to join a fast-growing fine jewellery brand, who have recently opened their first flagship boutique in West London.

As a Client Advisor, you will be the face of the brand—providing an exceptional client experience rooted in elegance, discretion, and personal connection. You will guide customers through a journey of craftsmanship and beauty, helping them select timeless pieces and celebrate life’s most special moments.

Key Responsibilities:

• Deliver a world-class, personalised client experience aligning with both luxury and brand standards.

• Build strong, lasting relationships with clients through consistent follow-up, styling advice, and after-sales support.

• Maintain deep product knowledge of fine jewellery and brand storytelling.

• Meet and exceed individual and store sales targets.

• Assist with visual merchandising and uphold the boutique’s immaculate presentation.

• Handle transactions with precision, confidentiality, and professionalism.

• Stay updated on trends in luxury fashion, jewellery, and client lifestyle preferences.

• Support inventory management and loss prevention protocols.

Who Are you:

• Prior luxury retail experience ideally within jewellery or fashion (minimum 4 years preferred).

• Strong interpersonal and communication skills.

• Passion for fine jewellery and storytelling through products.

• Poise, polished appearance, and a strong sense of discretion.

• Ability to thrive in a fast-paced, client-focused environment.

• Multilingual skills are a plus

• Flexibility to work weekends, evenings, and holidays as needed.

This is a great opportunity to join a sustainable and growing brand that a redefining the luxury jewellery industry. Salary and job title are negotiable and depednent on experience.