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- Tasks: Greet customers, manage bookings, and assist with memberships at our vibrant leisure centre.
- Company: Join Legacy Leisure, a not-for-profit dedicated to enhancing community health and wellbeing.
- Benefits: Enjoy paid leave, free gym membership, discounts, and career progression opportunities.
- Why this job: Be part of a team that inspires positive lifestyle changes in your community.
- Qualifications: Enthusiastic, reliable, and great at communication; sales experience is a plus.
- Other info: Dynamic work environment with training and development to boost your career.
The predicted salary is between 24000 - 36000 £ per year.
Overview: Front of House/Sales Advisor | Penarth Leisure Centre, 36.5 hours per week. This is an outstanding career opportunity with a not-for-profit charitable organisation committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve.
Responsibilities:
- Greet customers/members in person and over the telephone.
- Operate Front of House computer systems including bookings and process payments for all point of sale products.
- Assist with enrolment of new Swimming Lessons and Gym Memberships in line with company procedures.
- Create excellent customer relations; maintain basic computer skills as essential requirements.
- Work to generate sales and help hit targets where applicable.
Requirements / Qualifications:
- Highly motivated, enthusiastic, reliable with good communication skills and ability to work as part of a team.
- Polite, enthusiastic, friendly with excellent customer service skills.
- Experience in generating sales and hitting targets desirable.
About Legacy Leisure: Established to support a national legacy following the Olympics, Legacy Leisure seeks to educate, inspire and support physical activity, to enhance the lives of our patrons and enable long term positive lifestyle changes. Legacy Leisure is passionate about improving the health and wellbeing of our patrons, and aims to offer a diverse range of physical and cultural activities that will engage and invigorate communities, be it through sport, the arts or other activities.
Benefits:
- Paid Annual Leave
- Free gym membership for you and a nominated person
- Employee health cash plan
- Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and everyday spending
- Cycle to Work scheme
- Pension Scheme
- Company sick pay
- Career progression
- Training and development
Front of House and Membership Sales advisor in Penarth employer: Legacy Leisure
Contact Detail:
Legacy Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House and Membership Sales advisor in Penarth
✨Tip Number 1
Get to know the company! Research Legacy Leisure and their mission. When you understand their values, you can tailor your conversations to show how you fit right in with their goals.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of scenarios where you can demonstrate your friendly and enthusiastic approach. Role-play with a friend if you need to!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Legacy Leisure team. Don’t miss out!
We think you need these skills to ace Front of House and Membership Sales advisor in Penarth
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and sales shine through. We want to see that you're not just looking for a job, but that you're excited about the opportunity to engage with our community and help them enjoy all we have to offer.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and sales. We love seeing how your skills align with what we do at Legacy Leisure, so don’t be shy about showcasing your achievements and how they relate to the role.
Be Personable: In your cover letter, adopt a friendly tone that reflects the welcoming atmosphere we strive for at Penarth Leisure Centre. We’re looking for someone who can connect with our patrons, so let your personality come through in your writing!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Legacy Leisure
✨Know the Organisation
Before your interview, take some time to research Legacy Leisure. Understand their mission and values, especially their commitment to community engagement and promoting health and wellbeing. This will help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
As a Front of House and Membership Sales Advisor, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your communication skills and how you handle difficult situations with a friendly approach.
✨Demonstrate Sales Experience
If you have experience in generating sales or hitting targets, be ready to discuss specific instances. Use metrics or achievements to illustrate your success. If you don’t have direct sales experience, think about transferable skills from other roles that demonstrate your ability to persuade and engage.
✨Practice Common Interview Questions
Anticipate questions related to teamwork, motivation, and handling customer complaints. Practising your responses can help you feel more confident. Consider doing mock interviews with a friend or family member to refine your answers and get comfortable with the format.
