Guest Services Coordinator – Leisure Centre in Kidlington
Guest Services Coordinator – Leisure Centre

Guest Services Coordinator – Leisure Centre in Kidlington

Kidlington Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide friendly service, assist with bookings, and ensure health and safety compliance.
  • Company: Community-focused leisure organisation in Kidlington.
  • Benefits: Varied work environment and opportunities to develop customer service skills.
  • Why this job: Join a vibrant team and make a positive impact in your community.
  • Qualifications: Excellent interpersonal skills, GCSE Maths and English Grade C or above, RSA level 1.
  • Other info: Dynamic role with opportunities for personal growth and development.

The predicted salary is between 24000 - 36000 £ per year.

A community-focused leisure organization in Kidlington is seeking a Receptionist to ensure a friendly, efficient service at the Leisure Centre.

Responsibilities include:

  • Assisting customers with bookings
  • Operating the front of house system
  • Enforcing health and safety policies

Ideal candidates will possess:

  • Excellent interpersonal and customer-facing skills
  • GCSE Maths and English Grade C or above
  • A minimum of RSA level 1

This role promises a varied and interesting working environment.

Guest Services Coordinator – Leisure Centre in Kidlington employer: Legacy Leisure

As a community-focused leisure organisation in Kidlington, we pride ourselves on fostering a welcoming and supportive work environment where employees can thrive. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values teamwork and customer service excellence. Join us to be part of a dynamic team dedicated to enhancing the community's well-being while enjoying the unique benefits of working in a vibrant leisure centre.
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Contact Detail:

Legacy Leisure Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Services Coordinator – Leisure Centre in Kidlington

Tip Number 1

Make sure to research the leisure centre and its community focus. Knowing their values and services will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your customer service skills! Think of scenarios where you might need to assist customers or handle complaints. Being able to demonstrate your interpersonal skills during the interview can really set you apart.

Tip Number 3

Dress smartly and arrive on time for your interview. First impressions matter, especially in a role that’s all about providing a friendly and efficient service. We want you to shine!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the front of house system.

We think you need these skills to ace Guest Services Coordinator – Leisure Centre in Kidlington

Interpersonal Skills
Customer Service Skills
Front of House System Operation
Health and Safety Knowledge
Booking Management
Communication Skills
GCSE Maths Grade C or above
GCSE English Grade C or above
RSA Level 1 Qualification

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see how you connect with people, so share a bit about yourself and why you're passionate about providing excellent customer service.

Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or reception roles. We love seeing how your past experiences can contribute to our friendly atmosphere at the Leisure Centre.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and skills without wading through unnecessary fluff.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Legacy Leisure

Know the Organisation

Before your interview, take some time to research the leisure organisation in Kidlington. Understand their values, community initiatives, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Showcase Your Customer Service Skills

As a Guest Services Coordinator, you'll be interacting with customers daily. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer.

Familiarise Yourself with Health and Safety Policies

Since enforcing health and safety policies is part of the role, brush up on relevant regulations and best practices. Be ready to discuss how you would ensure compliance and keep customers safe in a leisure environment.

Practice Front of House Scenarios

The role involves operating the front of house system, so it’s a good idea to practice common scenarios you might encounter. Think about how you would handle bookings, answer queries, or deal with complaints. This will help you feel more confident during the interview.

Guest Services Coordinator – Leisure Centre in Kidlington
Legacy Leisure
Location: Kidlington
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  • Guest Services Coordinator – Leisure Centre in Kidlington

    Kidlington
    Full-Time
    24000 - 36000 £ / year (est.)
  • L

    Legacy Leisure

    50-100
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