Block Manager in Cheshire, Warrington

Legacie are currently recruiting for an experienced Block Manager (HRB) to join the team which would require travel across our Manchester and Liverpool. If you are looking for that next opportunity and want to be part of one of the largest privately owned yet still growing property development and management companies then we would like to talk to you.

Purpose of role

Manage a portfolio of leasehold residential blocks on behalf of the landlord/RMC, ensuring buildings are safe, compliant and well maintained, with services delivered in line with leases, legislation and agreed budgets, and providing an excellent standard of customer service to all stakeholders.

Key responsibilities

• Act as primary contact for leaseholders, freeholders, and contractors, responding promptly to enquiries and maintaining high standards of customer care.
• Ensure all properties are cared for and maintained to a high standard, planning and implementing building processes that deliver an effective on-site operation.
• Prepare and manage annual service charge budgets, monitor expenditure, support credit control on arrears and identify opportunities for savings.
• Review service contracts annually, tender as required and appoint cost-effective contractors and suppliers.
• Carry out regular site inspections and oversee contractors for day-to-day repairs, cyclical maintenance and major works.
• Coordinate major works programmes, including Section 20 consultation and liaison with surveyors and other consultants.
• Ensure compliance with leases and statutory obligations, including health and safety, fire safety, asbestos, lifts and other plant, maintaining accurate compliance records.
• Implement and manage safe operational procedures for each block, identifying hazards and ensuring remedial actions are completed.
• Act as the visible face of the developments, building positive relationships with leaseholders, residents and clients and supporting customer engagement activities.
• Maintain accurate property, legal, compliance and financial records on the management system, producing performance and KPI reports as required.
• Support the mobilisation of new developments and the integration of existing blocks into management where required.
• Ensure day-to-day management of access systems and CCTV complies with data protection requirements.
• Complete management packs for sales and handle lease enquiries and issues in line with leases and company procedures.

Experience, skills and qualifications

• Proven experience in residential block or property management, ideally with a UK managing agent or portfolio landlord.
• Strong working knowledge of leases, service charges and core landlord and tenant legislation relevant to block management.
• Excellent organisation, prioritisation and planning skills, with the ability to manage a busy, mobile caseload across multiple sites.
• Strong verbal and written communication skills and confident stakeholder management.
• Good IT skills and experience using property management systems.
• Full, clean UK driving licence.
• Professional, well-presented and customer-focused, with a proactive, can do attitude and the ability to work both independently and as part of a team.
• IRPM or equivalent professional qualification (or willingness to work towards this) preferred.

Benefits

• 25 days holiday plus bank holiday
• Birthday day off
• Pension
• Medi cash
• Cycle to work scheme
• Death in service

Please note the role will require some minor travel to our Head office in Liverpool likely to be 3 days Manchester and 2 days Liverpool.

Licence/Certification: Drive and own car ESSENTIAL

If you are interested in this opportunity please apply online and a member of the recruitment team will be in touch to discuss further.