At a Glance
- Tasks: Lead the store's performance and develop a motivated team in a fast-paced environment.
- Company: Join Lefties, part of the Inditex family, a global leader in fashion retail.
- Benefits: Enjoy a competitive salary, 25% staff discount, 28 days holiday, and a pension scheme.
- Other info: Great opportunities for career progression and continuous learning.
- Why this job: Make a real impact in fashion while promoting sustainability and teamwork.
- Qualifications: Strong leadership skills, commercial awareness, and ability to thrive under pressure.
The predicted salary is between 25884 - 31636 £ per year.
Lefties is a part of the Inditex family of brands, within one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Lefties. Fashion is what we sell. How we work is what sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success. As Lefties expands in the UK, we’re building teams who thrive on pace, purpose and customer-first retail.
The role involves being accountable for the overall performance and day-to-day leadership of the store. You set the pace, lead the commercial strategy and ensure operational excellence in a fast-moving, high-volume environment.
You lead through people: building a strong leadership team, developing talent and creating a culture where colleagues feel supported, motivated and clear on priorities — even under pressure.
This role is for you if you:
- Lead with emotional intelligence, integrity and a positive mindset
- Thrive in fast-paced environments and stay calm under pressure
- Are commercially strong — confident using KPIs and insight to drive performance
- Are organised, reliable and great at prioritising in real time
- Build great teams: you coach leaders, develop talent and create accountability with care
- Are adaptable and proactive — you react quickly to change and keep the store moving
- Are resilient and ambitious, always looking to learn, improve and progress
- Align naturally with Inditex values and ethical standards, including sustainability
What you’ll do:
- Own store performance and deliver sales, productivity and service objectives
- Set and drive the commercial strategy using KPIs, store insight and customer demand
- Lead and develop your management team, building capability, motivation and succession
- Deliver an outstanding customer experience through strong service standards and shopfloor leadership
- Oversee all operational and administrative routines, ensuring compliance and consistency
- Drive product flow, availability, replenishment and store organisation to support commercial performance
- Maintain a safe, clean and well-run environment, ensuring Health & Safety standards are met
- Act as an ambassador for Inditex sustainability initiatives and embed them into daily ways of working
What we offer:
- Competitive salary
- 25% staff discount across all Inditex brands
- 28 days holiday allowance
- Company pension scheme
- The “More for Less” benefits platform with a wide range of discounts
At Inditex, internal talent is our greatest asset. We offer clear progression opportunities, continuous learning through training and e-learning, and the chance to contribute to social and sustainability projects that make a real difference.
Inclusion & accessibility: We are committed to creating a recruitment process that is inclusive and accessible to everyone. Adjustments are available for candidates with disabilities or long-term conditions.
General Manager in Newcastle upon Tyne employer: Lefties
Lefties is an excellent employer that fosters a dynamic and supportive work culture, perfect for those looking to thrive in a fast-paced retail environment. With a strong emphasis on employee growth and development, team members are encouraged to enhance their skills while enjoying competitive benefits and a collaborative atmosphere. Working at Lefties not only offers the chance to lead high-volume operations but also to be part of a motivated team dedicated to delivering exceptional service.