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- Tasks: Lead back-of-house operations and ensure efficient stock flow for an amazing customer experience.
- Company: Join Lefties, part of the Inditex family, a global leader in fashion retail.
- Benefits: Enjoy a competitive salary, 25% staff discount, 28 days holiday, and a pension scheme.
- Why this job: Thrive in a fast-paced environment while making a real impact on team performance.
- Qualifications: Strong organisational skills and ability to lead high-performing teams under pressure.
- Other info: Great career growth opportunities with a focus on sustainability and social projects.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Lefties is a part of the Inditex family of brands, within one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Zara Home. Fashion is what we sell. How we work is what sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success. As Lefties expands in the UK, we’re building teams who thrive on pace, purpose and customer-first retail.
As an Operations Manager, you lead the engine behind the store — stock flow, replenishment, online processing and back-of-house routines — ensuring the shopfloor has what it needs to deliver great customer experiences. You’ll run a high-volume operation with accuracy and speed, balancing priorities, deadlines and people leadership to keep the store moving.
This role is ideal for someone who is organised, resilient and calm under pressure, with a strong operational mindset and the ability to build motivated, high-performing teams.
This role is for you if you…
- Thrive in fast-paced, high-volume environments and stay calm under pressure
- Are highly organised, reliable and strong at managing multiple deadlines
- Lead with emotional intelligence — clear communication, fairness and positive energy
- Are commercially aware and understand how stock flow drives sales and service
- Are adaptable — you problem-solve quickly and keep operations running smoothly
- Care about standards, accuracy and doing things the right way
- Are resilient and ambitious, ready to grow within Inditex
What you’ll do:
- Oversee all back-of-house operations, ensuring product flow is efficient, accurate and safe
- Monitor and improve replenishment routines and KPIs to meet company expectations
- Maintain healthy stock levels in store, managing inbound and outbound movements in line with guidelines
- Deliver strong execution of deliveries, processing deadlines and hourly replenishment at pace
- Lead and optimise online organisation: managing daily deadlines and maximising online packages to support store productivity
- Use commercial and product data to support store performance, availability and productivity
- Ensure smooth, proactive communication between stockroom, departments and front of house
- Motivate, coach and develop your team to deliver high standards consistently
- Support a high level of customer service by ensuring the right product is in the right place at the right time
- Act as an ambassador for Inditex sustainability initiatives
What we offer:
- Competitive salary
- 25% staff discount across all Inditex brands
- 28 days holiday allowance
- Company pension scheme
- The “More for Less” benefits platform with a wide range of discounts
At Inditex, internal talent is our greatest asset. We offer clear progression opportunities, continuous learning through training and e-learning, and the chance to contribute to social and sustainability projects that make a real difference.
We are committed to creating a recruitment process that is inclusive and accessible to everyone. Adjustments are available for candidates with disabilities or long-term conditions.
Operations Manager in Liverpool employer: Lefties
Contact Detail:
Lefties Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand Lefties' values and how they align with your own. This will help you show that you're not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to operations management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Lefties family and ready to contribute to their success.
We think you need these skills to ace Operations Manager in Liverpool
Some tips for your application 🫡
Show Your Organisational Skills: As an Operations Manager, being organised is key. Make sure your application highlights your ability to manage multiple tasks and deadlines effectively. Use specific examples from your past experiences to demonstrate how you keep things running smoothly.
Communicate Clearly: We value clear communication, so ensure your written application reflects this. Be concise and direct in your language, and don’t forget to showcase your emotional intelligence. This will help us see how you can lead and motivate a team.
Highlight Your Resilience: Working in a fast-paced environment requires resilience. Share instances where you've successfully navigated challenges or high-pressure situations. This will show us that you can stay calm and focused when things get hectic.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Lefties and our values!
How to prepare for a job interview at Lefties
✨Know Your Operations Inside Out
Before the interview, dive deep into understanding the operations of Lefties. Familiarise yourself with stock flow, replenishment processes, and how back-of-house routines impact customer experience. This knowledge will help you demonstrate your operational mindset and show that you're ready to lead effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and developed teams in previous roles. Highlight your emotional intelligence and communication skills, as these are crucial for leading a high-performing team. Be ready to discuss specific situations where you’ve successfully balanced priorities and deadlines.
✨Demonstrate Commercial Awareness
Understand how stock flow drives sales and service. Bring insights about how efficient operations can enhance customer satisfaction and boost sales. You might even want to research current trends in retail and how they could apply to Lefties, showing that you’re not just a fit for the role but also for the brand.
✨Be Ready to Problem-Solve
Think of scenarios where you've had to adapt quickly to challenges in a fast-paced environment. Prepare to discuss how you approach problem-solving and keep operations running smoothly under pressure. This will showcase your resilience and ability to thrive in high-volume settings.
