Leep Utilities is seeking a Customer Service Representative in Manchester to deliver exceptional experiences through a mix of inbound/outbound calls and digital interactions. You will manage customer accounts from onboarding to ongoing service, handling billing, moves, incidents and inquiries with a focus on accuracy and timely resolutions.
The role emphasizes proactive support, multi-channel communication, and adherence to processes.
#J-18808-Ljbffr
Customer Experience Specialist – Manchester in Stretford employer: Leep Utilities
Leep Utilities is an excellent employer that prioritises employee growth and development, offering a supportive work culture where collaboration with Finance, Operations, and external stakeholders is encouraged. With hybrid working options in Salford, employees benefit from a flexible environment that promotes work-life balance while contributing to meaningful projects in revenue protection across essential utilities.
