At a Glance
- Tasks: Support daily operations and manage key processes in a fast-paced environment.
- Company: Join Leep Utilities, a company focused on growth and collaboration.
- Benefits: Enjoy 25 days holiday, a bonus, and professional development opportunities.
- Other info: Flexible working options and a supportive culture await you.
- Why this job: Make a real impact while developing your skills in a dynamic team.
- Qualifications: Strong organisational skills and attention to detail are essential.
The predicted salary is between 26500 - 26500 £ per year.
Department: Business Operations Support
Reports to: Business Operations Support Manager
Salary: up to £26.5K DOE
Location: Manchester / Hybrid
The Opportunity
We’re looking for a proactive, detail-driven Operational Coordinator to join our team and play a key role in keeping everything running smoothly behind the scenes. In this varied and fast-paced role, you’ll support day-to-day operations by managing key industry processes and reporting, keeping data and systems up to date, and helping teams stay organised through effective mailbox and coordination support. If you enjoy working across teams, take pride in accuracy, and thrive in a role where no two days are the same, this is a great opportunity to make a real impact and grow your experience in a dynamic environment.
Key Responsibilities
- Identify and implement process improvements and efficiencies as required.
- Responsible for ensuring that all BOS activities align with UK SHE legislation, Leep's SHEQ policy and any regulatory license obligations.
- Ensure activities are carried out in accordance with the department’s Table of Accountability (ToA) and RACI matrix.
- Promptly escalate issues using the correct channels and ensure resolution or acknowledgment.
- Participate in business risk reviews and feed findings into the broader Operations risk register.
- Support the budget-setting process within the Operations Directorate, including forecasting for asset growth, legislative changes, staffing and training needs.
- Support the ad-hoc day-to-day business needs associated with safe, technically robust, regulatory, legislative and efficient operations.
Role Specific
- Support the electricity side of this multi-utility role by maintaining accurate MPAN records across internal and industry systems, ensuring information is kept up to date and in line with market requirements.
- Process and support electricity market activities, including actioning industry dataflows and handling new electrical meter registrations, updates and de-registrations through MPRS, Infinity and ECOES, with a focus on accuracy and timely completion.
- Carry out data cleanse activities across internal and industry systems to help ensure MPAN and metering records remain accurate, aligned and up to date, identifying discrepancies and supporting the correction of data where needed.
- Processing C2 plant enquiry requests for electric, water and heat networks.
- Processing CONS29 Drainage & Water Searches.
- Provide ad hoc support to the Operational Management Team as and when required.
- Monitoring of various mailboxes and distribution to the relevant department/s.
- Assist with the process of Points of Connection (POC) request within the Asset Management team.
- Support other functions within the Business Operations Support Team should the need arise in order to provide cover as and when required.
About You
- Excellent organisational skills.
- Exceptional knowledge of all Microsoft Office applications.
- Ability to communicate and display professionalism at all levels.
- Accuracy and attention to detail.
- Ability to adjust priorities if/when urgent matters arise.
We are looking for someone with strong administrative skills, excellent attention to detail and confidence working across multiple systems and processes. Previous experience with MPAN administration or electricity industry processes, including dataflows, registrations or market systems, would be highly beneficial. Experience in water or other utility areas would be an advantage, but this can be developed with training for the right candidate.
Your Development and Benefits
At Leep, we believe in stable growth and putting our people first. Our 5-year strategic growth plan gives us stability today and prepares us for the future, while nurturing a strong collaborative and supportive culture. Our benefits include:
- Salary which aligns to your experience and skillset.
- 25 days paid holiday + bank holidays.
- An additional day off to celebrate your birthday.
- Annual discretionary bonus.
- Company pension plan.
- Health Cash plan through Westfield Health.
- Option to purchase additional holiday days through our Holiday Buying Scheme.
- Engagement committee with events throughout the year, including Christmas Party, Summer Party and individual team socials.
- Paid professional memberships relevant to your role and access to professional development opportunities.
Our Values
At the forefront of everything we do: Safety, Customer Promise, Accountability, Reliability, Respect, Flexibility.
Equal Opportunities
Leep Utilities is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment. We do not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. If you require any appropriate accommodations during the application or interview process, please let us know.
Operations Coordinator in Salford employer: Leep Utilities
Leep Utilities is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive and collaborative work culture in Manchester. With a strong focus on professional development, competitive benefits including 25 days of paid holiday, and a commitment to equality and safety, this role as an Operations Coordinator provides a unique opportunity to make a meaningful impact while enjoying a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator in Salford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they align with yours. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound authentic, not robotic. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the team.
We think you need these skills to ace Operations Coordinator in Salford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your skills and experiences that align with the Operations Coordinator role. We want to see how you can bring value to our team!
Show Off Your Organisational Skills:Since this role is all about keeping things running smoothly, don’t forget to showcase your exceptional organisational skills. Give us examples of how you've managed multiple tasks or projects effectively in the past.
Be Detail-Driven:Accuracy is key in this position, so make sure your application is free from typos and errors. We appreciate attention to detail, so take the time to proofread your documents before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our awesome team!
How to prepare for a job interview at Leep Utilities
✨Know Your Stuff
Make sure you brush up on the key responsibilities listed in the job description. Understand the processes related to MPAN administration and electricity market activities, as well as any relevant legislation. This will show that you're not just interested in the role but also knowledgeable about it.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise tasks and ensure accuracy in your work.
✨Be Proactive
Demonstrate your proactive nature by discussing any process improvements you've implemented in previous roles. Companies love candidates who can identify inefficiencies and suggest solutions, so come prepared with specific examples.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, how success is measured in this role, or what challenges the department is currently facing. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
