Leep Utilities is seeking a Customer Service Leader to guide a team of Customer Service Specialists across Manchester in a hybrid setup. You will drive exceptional customer experiences, ensure regulatory compliance and performance against targets, and partner with the Water Customer Operations leadership to implement improvements.
You will coach, schedule, and develop your team, while collaborating with the Continuous Improvement group to identify pain points and increase customer satisfaction.
Hybrid Customer Service Leader | Coach & CX Champion in Stretford employer: Leep Utilities Limited
Leep Utilities Limited is an attractive employer due to its commitment to employee well-being and flexibility in work arrangements. The company fosters a collaborative culture where employees can thrive and develop their skills. With a focus on maintaining high operational standards, it provides a stable environment for career growth.
