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- Tasks: Provide Level 1 support and troubleshoot technical issues for clients.
- Company: Fast-growing MSP in Bath with a vibrant team culture.
- Benefits: Gain industry qualifications and enjoy a hybrid work environment.
- Why this job: Kickstart your tech career while making clients happy and learning on the job.
- Qualifications: Strong communication skills and a knack for solving tech problems.
- Other info: Join a rapidly expanding tech environment with great growth potential.
The predicted salary is between 18000 - 25000 £ per year.
A fast-growing MSP in Bath is looking for an Information Communications Technician Apprentice to join their Service Desk team. This full-time hybrid role involves providing Level 1 support, performing remote troubleshooting, and ensuring high client satisfaction.
The apprentice will receive industry qualifications, including ICT L3, AZ-900, and SC-900. Ideal candidates should possess strong communication skills and the ability to resolve non-complex technical issues. This role offers a unique opportunity to grow in a rapidly expanding tech environment.
ICT Apprentice: Service Desk Analyst with AZ-900/SC-900 in Bath employer: Leep Talent
Contact Detail:
Leep Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Apprentice: Service Desk Analyst with AZ-900/SC-900 in Bath
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend local tech meetups. Building connections can give us the inside scoop on job openings and help you stand out.
✨Tip Number 2
Practice your interview skills! We recommend doing mock interviews with friends or using online platforms. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Show off your passion for tech! Whether it's through personal projects or relevant coursework, let your enthusiasm shine during interviews. It can make a huge difference in how you're perceived.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace ICT Apprentice: Service Desk Analyst with AZ-900/SC-900 in Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the ICT Apprentice role. Highlight any relevant tech support experience or communication skills you've got, as these are key for us!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this apprenticeship and how you can contribute to our Service Desk team. Keep it friendly and professional!
Show Off Your Tech Skills: Even if you’re just starting out, mention any tech-related projects or coursework you've done. We love seeing enthusiasm for technology and problem-solving, so don’t hold back!
Apply Through Our Website: We recommend applying directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Leep Talent
✨Know Your Tech Basics
Brush up on your knowledge of basic IT concepts and terminology. Since this role involves Level 1 support, be prepared to discuss common technical issues and how you would troubleshoot them. Familiarity with AZ-900 and SC-900 topics will definitely give you an edge.
✨Show Off Your Communication Skills
As communication is key in this role, practice explaining technical concepts in simple terms. During the interview, demonstrate your ability to listen actively and respond clearly. This will show that you can effectively assist clients and work well within a team.
✨Research the Company
Take some time to learn about the MSP you're interviewing with. Understand their services, values, and what sets them apart in the tech industry. This knowledge will help you tailor your answers and show genuine interest in the company.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Service Desk Analyst. This not only shows your enthusiasm but also helps you gauge if the role is right for you.