At a Glance
- Tasks: Welcome customers, prepare drinks and snacks, and maintain café cleanliness.
- Company: Join Leekes, a family-owned retailer with a rich history since 1897.
- Benefits: Flexible hours, team environment, and the chance to work in a vibrant café.
- Other info: Great opportunity for career growth in a dynamic retail setting.
- Why this job: Be part of an exciting new café and create memorable customer experiences.
- Qualifications: Customer service skills and experience in food handling are a plus.
The predicted salary is between 9.9 - 12.1 £ per hour.
As home experts since 1897 our mission is to inspire customers in store and online with well-presented, comprehensive and innovative collections of products.
We pride ourselves on being customer-focused, providing friendly support, expertise, and excellent levels of customer service at all times, in all areas of our business.
Being part of Leekes means working flexibly and as a team.
We are looking for a customer focused restaurant assistant to join our new café team.
Location
About the team
Leekes, the family-owned award-winning retailer are pleased to announce our plans to open an exciting new furniture store on Kingsditch Retail Park, Cheltenham in November.
The store will feature a welcoming café, offering a selection of hot and cold drinks alongside a tempting menu of savoury and sweet snacks, providing customers with a comfortable space to relax and recharge during their shopping experience.
We are looking for experienced restaurant assistants who have exceptional customer service skills join our new retail team.
The role requires flexibility to work weekends and bank holidays.
About the role
- Welcoming customers with smile and promoting our exciting range of products.
- Preparing our delicious range of hot and cold drinks and snacks.
- Ensuring that the café display counters are appealing to our customers.
- Working with the team to maintain cleanliness standards within the café.
- Support and assist customers with any food or allergen queries.
About you
- Passionate about delivering a high standard of service and able to have fun with our customers.
- Experience in a food handling role is desirable.
- Team player with excellent communication skills.
- Ability to work in a fast-pace environment and cope well under pressure.
About Leekes Retail & Leisure Group
Established in 1897 as an ironmongery business in South Wales, the Leekes Retail and Leisure Group has grown and diversified over the last 125 years.
It remains a family business by the fourth generation with the group now including 4 large home department stores, a furniture store in Bristol – Park Furnishers, a builders’ merchants, two four-star hotels – the Vale Resort and Hensol Castle, a 17th century grade I listed castle as well as gin distillery and visitor centre.
About Leekes Retail & Leisure Group Established in 1897 as an ironmongery business in South Wales, the Leekes Retail & Leisure Group has grown and diversified over the last 125 years.
It remains a family business and along with our retail stores includes two 4-star hotels - the Vale Resort and Hensol Castle and a gin distillery and visitor centre located in the cellars of the 17th century, grade I listed castle.
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Casual Cafe Assistant in Cheltenham employer: Leekers Limited
Leekes is an excellent employer that fosters a warm and friendly work environment, perfect for those who thrive in customer service roles. With flexible weekend shifts and a focus on team spirit, employees enjoy opportunities for personal growth while contributing to a delightful shopping experience at our Cheltenham location. Join us to be part of a family-owned retailer that values your contributions and supports your development.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Cafe Assistant in Cheltenham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Leekers Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Leekers Limited
Don't be shy about reaching out to Leekers Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Casual Cafe Assistant in Cheltenham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Leekers Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Leekers Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
