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For Companies At a Glance
- Tasks: Build relationships with customers and promote financial products while providing exceptional service.
- Company: Regional financial institution in Leek focused on community engagement.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Join a team that values customer connections and supports your career development.
- Qualifications: Strong customer service skills and good numeracy and literacy.
- Other info: Engage with the community and ensure compliance with financial regulations.
The predicted salary is between 30000 - 42000 £ per year.
A regional financial institution in Leek is looking for a Customer Assistant to build relationships with existing and new customers and promote financial products. The role includes providing exceptional customer service, processing requests efficiently, and collaborating with colleagues to achieve branch objectives.
Ideal candidates will have:
- Excellent customer service skills
- A good level of numeracy and literacy
- A willingness to work flexible hours
This position supports community engagement and requires compliance with financial regulations.
Member Relationship Specialist in Leek employer: Leek Building Society
Contact Detail:
Leek Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Relationship Specialist in Leek
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in finance or customer service. They might know about openings or can give you a heads-up on what the company values in candidates.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from the company, be ready to talk about how your skills match their needs. Highlight your customer service experience and your knack for building relationships.
✨Tip Number 3
Stay flexible! Since the job requires a willingness to work flexible hours, show that you’re adaptable. Mention your availability during interviews and be open to different shifts or roles within the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Member Relationship Specialist in Leek
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your skills.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see why you’re a great fit for the Member Relationship Specialist role.
Tailor Your Application: Don’t just send out the same application everywhere! Take the time to tailor your application to our job description. Mention how your skills align with building relationships and promoting financial products, as that's what we’re all about.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us during the process!
How to prepare for a job interview at Leek Building Society
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've provided exceptional service in the past, especially in challenging situations. This will show that you understand the importance of building relationships with customers.
✨Familiarise Yourself with Financial Products
Take some time to research the financial products offered by the institution. Understanding these products will not only help you answer questions confidently but also demonstrate your genuine interest in the role and the company.
✨Showcase Your Numeracy and Literacy Skills
Since the role requires a good level of numeracy and literacy, be prepared to discuss how you've used these skills in previous roles. You might even want to practice some basic calculations or reading comprehension exercises to feel more confident.
✨Emphasise Flexibility and Teamwork
The job mentions a willingness to work flexible hours and collaborate with colleagues. Be ready to discuss your availability and provide examples of how you've successfully worked in a team environment. This will highlight your adaptability and commitment to achieving branch objectives.
