Interaction Designer

Corporate Resources and Business Improvement The Corporate Resources and Business Improvement directorate is led by Dianne Tranmer. It is responsible for: People Function, Facilities Management, Digital Experience Unit, Technology Group, Information Governance, Executive Support Team, and leadership of all shared services across the GLA Group. About The Team This role sits within the User Centred Design team, with a current focus on the Data for London programme. The UCD team brings together specialisms including digital engagement, service design, user research, business analysis, digital performance analysis, content design, and interaction design. These specialisms work in harmony with a shared mission to make all products and services as inclusive, accessible, and user-centric as possible. The Mayor of London\’s Data for London Board has been established to improve the flow and usage of data to serve citizens, solve city challenges, and promote productivity—putting data into the hands of those who can make a positive difference for London. The Board includes data leaders from public, private, and civil society sectors, with expertise in data science, ethics, smart cities, cybersecurity, public engagement, and data journalism. Within the GLA, the Data for London team is working to improve the data ecosystem in London, including delivering a rebuild of the London Datastore, which serves 2 million users and contains 18,000 data files. The team has also released the Data for London Library, a searchable platform that consolidates metadata from various London organizations, facilitating easier data sharing and discovery. The next phase will focus on designing products that simplify data sharing and access management, enhancing city-wide data use to benefit Londoners. About The Role The Interaction Designer, as a senior practitioner, will lead the design and prototyping of user interfaces that meet user needs and business requirements, creating engaging and intuitive digital experiences. Your work will ensure users can achieve their goals and that services support GLA policy objectives. This involves creating prototypes for new or improved digital products and content across channels managed by the Digital Experience Unit or other GLA units. You will support the Data for London team in designing products that facilitate data sharing and use, requiring research and design for diverse stakeholders and complex systems. Principal accountabilities Design prototypes for new or improved services, using strong visual design skills to gather user feedback. Set design direction and promote best practices within teams, establishing and sharing pattern libraries. Collaborate with teams to turn user stories into functional, engaging designs that maximize value. Use data and user feedback to refine designs through testing. Advocate for user needs, ensuring accessibility and inclusivity. Person specification Technical Requirements/Qualifications Candidates must demonstrate: Expertise in designing and testing complex user interfaces with advanced prototyping skills. Ability to use data, research, and testing feedback for user-centered design. Strong communication skills for managing stakeholders and fostering collaboration. Knowledge of accessible and inclusive design principles. Experience in agile practices, design systems, and government or similar product design. Behavioral Competencies Including but not limited to: – Communicating and Influencing: Clear, credible communication, influencing and negotiating effectively. – Problem Solving: Analyzing situations, challenging assumptions, and finding creative solutions. – Stakeholder Focus: Understanding and managing diverse stakeholder needs. – Research and Analysis: Gathering and interpreting data and insights. – Responding to Pressure and Change: Flexibility and resilience in dynamic environments. The role is based at London Fire Brigade Head Office (Union Street SE1 0LL). GLA staff work hybrid up to 3 days a week, balancing remote and office work. **How to apply:** Submit an up-to-date CV and a personal statement (max 1500 words) addressing the essential criteria. Ensure files are within size limits and named appropriately. **Questions and assessment:** Contact details are provided for queries. Shortlisted candidates will be invited for interviews/assessments at a TBC date. **Equality, diversity, and inclusion:** We welcome applications from all backgrounds, especially underrepresented groups, and are committed to inclusive employment practices. **Benefits:** Competitive salary, flexible working, 30 days leave, pension scheme, and other benefits. **Additional info:** Candidates must confirm the accuracy of their application info; successful candidates will undergo security checks. Internal secondment policies apply for GLA employees. Support is available for applicants with disabilities. We are a Level 2 Disability Confident employer, committed to inclusivity. #J-18808-Ljbffr