Civil Society Policy and Data Officer

Communities & Skills is a collaborative, open, inclusive and fair unit that works with partners to ensure Londoners can shape healthy, empowered, and productive lives. The unit is led by Executive Director Tunde Olayinka and comprises units including Civil Society & Sport, Communities & Social Policy, Group Public Health, Skills and Employment, Health, Children and Young Londoners.

The mission of City Hall's Community Engagement team is to bridge the gap between City Hall and London's communities. We work to remove barriers, reduce inequalities, and give communities a platform to be seen, heard, resourced, and more actively engaged in the City’s decision‑making.

What We Focus On

• Improving the skills and infrastructure for engagement within the Greater London Authority and across the capital
• Ensuring all Londoners have the knowledge, voice, and power to influence decisions affecting them, their families and their community
• Creating conditions for a stronger, better connected civil society that supports a fairer city for all Londoners

About the Role

To work with the Principal Civil Society Officer in delivering the GLA’s work to strengthen and support civil society through design and delivery of programmes in support of the Mayor’s reducing inequalities mandate. The role is currently focused on the Loved and Wanted Fund.

Responsibilities

• Liaise with external grantees on the delivery of the Loved and Wanted programme.
• Respond to any programme queries from internal stakeholders, including the Assembly.
• Collaborate with the Communications lead to continue telling the story of the programme’s impact.
• Liaise with freelancers leading on evaluation and peer learning.

Qualifications & Experience

• Understanding of civil society and the major challenges faced by voluntary and community sector groups and organisations, particularly within a London context.
• Strong understanding of how to use qualitative and quantitative data to inform policy making.
• Ability to convey impact evaluation to a range of audiences via published reports, data tools, and oral presentations.
• Experience establishing external partnerships and managing multiple relationships with stakeholders.
• Understanding of operating in a politically‑sensitive environment, working across a range of stakeholders with potentially competing perspectives.
• Experience in project management and community engagement, working on projects to develop new ways of capturing and sharing data.

Behavioural Competencies

• Communication and Influencing: Present information and arguments clearly and convincingly, so others see us as credible and articulate. Communicate openly and inclusively with internal and external stakeholders. Clearly articulate key points of an argument, both verbally and in writing. Persuade others using evidence‑based knowledge and adapt approach to deliver the message effectively. Challenge the views of others in an open and constructive way. Present a positive image internally and externally.
• Building and Managing Relationships: Develop rapport and work effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Actively engage partners and encourage relationships that support GLA objectives. Recognise and value contributions of staff at all levels. Adapt style to build consensus, trust, and respect. Deliver objectives by bringing stakeholders together in partnership.
• Planning and Organising: Prioritise work in line with key team or project deliverables. Create contingency plans for changing work priorities, deadlines, and milestones. Consult with sponsors or stakeholders in planning work. Pay close attention to detail, ensuring work is delivered to a high standard. Negotiate realistic timescales to ensure team deliverables are met.

How to Apply

Submit a CV and a personal statement (maximum 1500 words) that addresses how you meet the essential criteria. Upload documents in Word or PDF (no photographs or images) and name files with the job reference number. The online recruitment system is required; CVs alone are not accepted. If you have questions about the role, contact the hiring manager, Shipra Ograw, at Shipra.ogra[at]london.gov.uk. For recruitment queries, email glaopdcrecruitment[at]tfl.gov.uk.

Equality, Diversity and Inclusion

London’s diversity is its biggest asset. We welcome applications from everyone, especially Black, Asian, Minority ethnic and disabled candidates. We are a Disability Confident Employer and support flexible or part‑time arrangements. We provide adjustments through the hiring process as required.

Benefits

• Hybrid working up to 3 days a week
• Pay every four weeks
• 30 days annual leave
• Interest‑free season ticket loan
• Interest‑free bicycle loan
• Career‑average pension scheme

We may close this advert early if we receive a high volume of suitable applications.