Player Services Executive
Location:
Thorp Arch LS23
Reports to:
First Team Operations Manager
Application Deadline:
19th November 2025
Join the Team Behind the Team
At Leeds United, we know that success on the pitch starts with strength behind the scenes. The Player Services Executive will play a key role in delivering exceptional off-field support to the Club\'s First Team players and their families. The role will enhance the players day-to-day life management, ensuring each individual can focus on performance and preparation within our elite football environment. As a key member of the first team support staff, the postholder will act as a trusted and discreet point of contact, providing personalised assistance across player welfare, relocation, lifestyle, and integration matters.
Key Responsibilities Include
Player Support & Welfare
- Serve as the primary point of contact for all First Team player support and welfare needs.
- Build strong, trusted relationships with players and their families, providing proactive, confidential support.
- Identify and address any potential welfare concerns promptly, referring all matters to the Medical and/or People teams where appropriate.
- Promote player wellbeing through regular communication, awareness, and welfare initiatives.
Onboarding & Integration
- Lead the onboarding process for new First Team signings, ensuring smooth transition and settlement for players and their families.
- Coordinate all relocation logistics including accommodation, schooling, transport, banking, and local orientation.
- Liaise closely with player agents, Club staff, and external service providers to ensure all arrangements are completed efficiently and in line with Club policies.
- Develop and deliver welcome packs, induction briefings, and follow-up support for new arrivals.
Lifestyle & Relocation Management
- Provide end-to-end lifestyle and logistical support tailored to individual player needs.
- Manage relationships with trusted service providers (e.g., relocation agents, property landlords, travel and vehicle suppliers) ensuring service quality, confidentiality, and value for money.
- Assist with practical life matters such as property management, visa applications, utilities, and domestic administration.
- Offer ongoing support to players\' families, helping them integrate into the local community and Club environment.
Operational Coordination
- Work with Football Operations staff to assist with player logistics (training, matchday, and travel arrangements).
- Provide player-facing support during home matchdays, travel days, training camps, and club events, including coordinating player guests (e.g. family logistics, accommodation).
- Coordinate player appearances, commercial commitments, and internal events in conjunction with the relevant departments.
- Ensure player schedules, commitments, and Club support services are aligned to minimise off-field distractions.
What We\'re Looking For
We\'re looking for someone proactive, personable, and who thrives in a busy environment. You\'ll be a key point of contact, so building trust, staying organised, and maintaining confidentiality are all essential.
You\'ll Have:
- Essential -
Proven experience in player support, welfare, lifestyle management, or a related people-support role within elite sport or high-performance environments for at least 2 years. - Essential -
Fluent in a second language, must include English, French, Spanish, Portuguese or German. - Excellent organisational skills and the ability to manage multiple priorities in a fast-paced environment.
- Ability to build rapport quickly
- Full clean UK driving license
- Strong understanding of safeguarding policy and welfare principles.
- Flexible and adaptable, with the ability to work evenings, weekends, and travel as required.
Why Should You Join Leeds United?
Whether you are on the pitch or behind the scenes here, we\'re united by passion, pride, and a drive to always improve. You\'ll be joining a supportive people team where your voice is valued and your development matters.
In return for your dedication, you\'ll receive a highly competitive salary package and pension scheme, along with a range of exciting rewards and benefits.
If you\'re looking to take the next step in your career journey and want to be part of a club that\'s as committed to its people as it is to performance, we would love to see your application.
Deadline:
19th Nov 2025
