Student Support Duty Manager (City) - Fixed Term
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job details
Salary The starting salary will be from £32,722 per annum (pro rata) in Grade 6, depending on qualifications and experience
Contractual hours 35
Basis Full Time
Package Please refer to Candidate Information Pack.
Please note this is a fixed term position for 10 months.
We are looking for an accomplished professional to join our Student Support team as a Duty Manager, based at our City Campus in the heart of Leeds city centre. Using a range of people skills, the successful candidate will support and maintain the core student support presence on campus and provide student appointments covering advice on a range of issues.
You will assist in the provision of support and guidance to students and will develop a good all-round knowledge of support matters, including arrange referral to team colleagues where appropriate. Working in a complex environment, your work will involve effective communication and consultation with stakeholders and ensuring alignment with sector best practice.
Applicants must have practical experience of providing student support and engaging with service users to understand their requirements and develop solutions. Excellent problem solving and communication skills are essential, as is a strong commitment to providing high-quality support services to staff, students, and other stakeholders.
The work hours for this role are Mon-Fri 9-5pm. Please note, due to the responsive nature of this role, working from home cannot be facilitated.
Leeds Trinity University values diversity and inclusion and particularly encourages applications from the following groups as they are currently under-represented within the University: Women, LGBTQ+ and Black, Asian and Minority Ethnic applicants, as well as candidates with disabilities, whether hidden or otherwise. The University will consider all forms of flexible working arrangements.
Please note that we do not accept speculative CVs or unsolicited calls from recruitment agencies.
Leeds Trinity University is a company limited by guarantee and a registered charity Company No 6305220. Vat Reg No. 170 9882 32
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Student Support Duty Manager in Leeds employer: Leeds Trinity University
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