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- Tasks: Assist with event setup, guest registration, and provide operational support during conferences.
- Company: Leeds Trinity University, a diverse and inclusive environment.
- Benefits: Flexible working arrangements and valuable experience in event management.
- Why this job: Be the face of exciting events and enhance your customer service skills.
- Qualifications: Excellent customer service skills and a proactive, organised approach.
- Other info: Join a vibrant team and make lasting connections this summer!
The predicted salary is between 12 - 15 £ per hour.
In preparation for summer residential conferences, language schools and courses, we are looking for a Conference Assistant to join the team over the busy period. This summer, the University will welcome a diverse range of residential groups including academic conferences, associations, and language schools to campuses in both Horsforth and Leeds City Centre.
We are looking for a Conference Assistant to act as the first point of contact for guests, help with setup, administration, registrations, and operational support for events, such as guiding speakers on how to use audio visual equipment in lecture and seminar rooms.
The successful candidates will have experience of providing excellent customer service, be highly organised and have a problem‑solving pro‑active approach. Experience of event planning is an advantage.
Hours will be an average of 28 hours per week to include weekends and evenings. This role will be located at Leeds Trinity University campus in Horsforth, Leeds.
Leeds Trinity University values diversity and inclusion and particularly encourages applications from the following groups as they are currently under‑represented at this level within the University: Women, LGBT+ and Black, Asian and Minority Ethnic applicants, as well as candidates with disabilities, whether hidden or otherwise. The University will consider all forms of flexible working arrangements.
Conference Assistant in Leeds employer: Leeds Trinity University
Contact Detail:
Leeds Trinity University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference Assistant in Leeds
✨Tip Number 1
Get to know the venue! Familiarise yourself with Leeds Trinity University and its facilities. This will not only help you feel more confident during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Reach out to current or former Conference Assistants on LinkedIn or social media. They can provide insider tips and might even give you a heads-up about the interview process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and event planning. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the busy summer ahead.
We think you need these skills to ace Conference Assistant in Leeds
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in providing excellent customer service. We want to see how you've gone above and beyond to help others, especially in busy environments like conferences.
Be Organised and Proactive: In your application, demonstrate your organisational skills and proactive approach. Share examples of how you've successfully managed tasks or solved problems in past roles, as this is key for the Conference Assistant position.
Tailor Your Application: Take a moment to tailor your application specifically for this role. Mention your interest in event planning and any relevant experiences that align with the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Leeds Trinity University
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Conference Assistant. Familiarise yourself with the tasks mentioned in the job description, like customer service and event setup. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Organisational Skills
Since the role requires being highly organised, prepare examples from your past experiences where you successfully managed multiple tasks or events. Be ready to discuss how you prioritised tasks and solved problems on the go, as this will showcase your proactive approach.
✨Practice Your Customer Service Skills
As the first point of contact for guests, excellent customer service is key. Think of scenarios where you provided outstanding service or handled difficult situations. Practising these examples will help you convey your ability to create a welcoming environment during the interview.
✨Be Ready for Practical Questions
Expect questions about how you would handle specific situations, such as guiding speakers with audio-visual equipment. Brush up on common tech issues and solutions, and be prepared to explain your thought process. This will show that you're not just a people person but also technically savvy.