At a Glance
- Tasks: Support students and staff with media production equipment and help desk activities.
- Company: Leeds Trinity University, a vibrant and inclusive educational institution.
- Benefits: Gain hands-on experience in media production and customer support.
- Other info: Flexible working arrangements and opportunities for growth in media production.
- Why this job: Be at the heart of media services and enhance your skills in a creative environment.
- Qualifications: HND or BA in Media Production/Journalism and experience with professional equipment.
The predicted salary is between 22000 - 27000 £ per year.
Media Services at Leeds Trinity University is a vibrant, multi-skilled department, focusing on delivering high quality facilities underpinned by excellent technical support for all our students and staff. The University is going through a substantial period of change and is seeking a skilled and motivated person to enhance the Help Desk support provision.
This is an exciting opportunity to contribute to a team that provides support for key professional production programmes such as Journalism, Media and Photography. This role is essential in ensuring the smooth operation of the Loans Counter and Help Desk activities and involves helping to maintain a large stock of professional media production equipment.
The daily tasks will include operating the online booking information system, Connect 2, as well as preparing and issuing equipment at the Loans Counter, and delivering and collecting items used in classroom sessions. The role is based at our Horsforth campus.
You will be front and centre at the Help Desk, and as such you will be expected to have excellent customer care skills. Your media production skills will be put to use delivering guidance and advice to students and staff undertaking production activities. You will be involved in wider university events such as end of year shows and graduations. There will be the opportunity to train and greatly expand on your knowledge in specialist areas such as Television, Radio, and Photography studio operations.
You will have a recent background in Media Production/Journalism and have gained an HND or BA in a related area. You will have experience in using professional video production equipment and some experience in areas such as television studio, radio studio and Photography. You will be highly motivated and have a track record of providing excellence in all aspects of client support, be that in an industrial or an educational setting. You will be familiar with production software such as the Adobe Suite and have a keen interest in using the latest software and hardware in a creative environment.
The successful applicant will be expected to work a rota in support of the core Media Loans Counter and Help Desk opening hours and provide occasional cover for evenings and weekends.
Leeds Trinity University values diversity and inclusion and particularly encourages applications from the following groups as they are currently under-represented within the University: Women, LGBTQ+ and Black, Asian and Minority Ethnic applicants, as well as candidates with disabilities, whether hidden or otherwise. The University will consider all forms of flexible working arrangements.
Media Helpdesk Technical Assistant in Ledston employer: Leeds Trinity University
Leeds Trinity University is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of technology and security. With a strong commitment to employee growth, we offer numerous professional development opportunities and a supportive environment that encourages creativity and teamwork. Located in the vibrant city of Leeds, our university provides a unique chance to contribute to meaningful projects while enjoying a balanced hybrid work model.
StudySmarter Expert Advice🤫
We think this is how you could land Media Helpdesk Technical Assistant in Ledston
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We think you need these skills to ace Media Helpdesk Technical Assistant in Ledston
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Leeds Trinity University, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Leeds Trinity University and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Leeds Trinity University
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Leeds Trinity University might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Leeds Trinity University.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
